[Resolved]  SBI Credit Card — credit card collection department complaint

Address:

New Delhi, Delhi, 110065

Dear sir,

Help me!!! I have a dues in my credit card and am also paying it, due to some financial crunch, i. Receiving calls daily from collection department, from ‭+[protected]‬, ‭+[protected]‬ and ‭+[protected]‬
Female employee of collection department using the abusive language to me and my family member. She is harassing us and threatening us, we have requested her that due to financial crunch i want settlement.
If im very politely requesting her that tell me best possible deal for the settlement she started harassing us to collect the amount and for her commission.

Inspite of complaining to customer care, people from
Collection team is coming at my place and threatening my family members, is this is the way to treat the customer???

I’ve never ever denied to pay the amount.

I’ve also updated my office address as a primary address and called on customer care number and requested them to visit my office address.

Please look into it on a priority