Sbi Epay — Failed payment for WB learner license fee

Website:

www.sbiepay.sbi

I made payment of ₹ 390.00 twice yesterday for West Bengal Learner License fee. Both failed. Also, the payment status on RTO portal says the same.

Initiated From: GRIPS Portal

GRN Ref No Amount Date Time
[protected]xxxxxx 2108602xxxxx ₹ 390.00 27/03/2021 09:39 PM
[protected]xxxxxx 2108602xxxxx ₹ 390.00 27/03/2021 10:21 PM

Requesting you to please process either of the payments and refund the other as soon as possible or refund both of them.