[Resolved]  SBI — Harassments and Forgery by SBI credit card section after blocking card

Address:

DFL Infinity Tower, Tower C, 12th Floor, Block 2, Building 3, DFL Cyber City, Gurgaon-122002

I have been provided with SBI credit card by the agent in Petrol pump despite my unwillingness to opt the card. The client has had given assurances that there will be no joining and annual maintenance fees in joining and using the card. Based on the assurances, the SBI client took my official details via whatsapp illegally to provide me the card. I got call from SBI credit card section and I answered all the question and asked the concerned that there should not be any maintenance fees in using the card. As I was unaware of the matter, I received the card and started using the card from 22.11.2022 onwards. After one month, Rs. 2999 + GST was additionally charged towards annual maintenance fees. I immediately contacted customer care and briefed about the same but they replied that I have to pay the fees additionally. I requested and mailed several times to customer care and requested to waive off the fees but my request was not considered. Consequently, I cleared all my dues except the annual maintenance part and blocked the for further use. Afterward the SBI credit card regularly call, message and mail me and ask to pay the fees and charge the interest which I am unable to bear the fees. It becomes a burden on my financial condition. Afterward, the credit card executive asked me to pay Rs. 201/- for waiver of the outstanding interested amount.
Request to kindly take the case with appropriate action on forgery case and defamation. Also request the SBI Bank to kindly waive off the fees and close the case.