SBI — Issue ATM card not received

Address:

Banbahal road, Andal, west Bengal

I am frustrated from the service provided by sbi worst experience, bank issue updated ATM card on 12feb2022 but not recv any dispache update so contact SBI customer service they said wait for 20 days, on 3rd march22 they registered my complaint
(case[protected], on 5th march recv mail from SBI customer service that ur issue has been resolved but not received any proper resolution. card not yet dispatched now it's been almost 1 month from issuing date, now I need of cash so how can I withdraw cash as my existing sbi atm card not working please ship it as it's urgent contacted my home branch for the card issue even branch can't help as card is issued by sbi card processing unit now I am waiting for dispatch, pathentinc service I am gonna sift to different bank as its a frustration in banking with sbi as for a simple debit card it's takes decades to dispatch
Please it's a request do dispatch it soon it's urgent

Manisha Shail
Branch code - 10222
State Bank of India
Account number - [protected]