[Resolved] SBI Life Insurance — Fraud by sales executives | |||
This is to submit that I Dr. Meenakshi Chopra bought an insurance Policy no. 1NO32017806 Product Name-: SBI Life-Smart Money Back Gold from a sales excutive Divya Aggarwal by Distance Marketing claiming to be assosciated with SBI Life Insurance. She told me that I would get 4 Money Backs of 15% of the sum insured every 3 years and at the end of the term of 15 years I would get sum insured and bonus as survival benifit. And this was communicated to me by a number of people claiming to be your executives confirming the purchase of this policy by me. I received the policy document in late september 2015 by speed post as I had changed my residence. When I read the document I found to my horror that at the end of the term of 15 years I shall get only 50% of the insured amount and bonus as survival benifit. This is clearly a case of mis-selling of a product by your sales executives. I have phone records to prove that it was said repeatedly sum insured and bonus as survival benifit. Also the application form has my forged signatures which is criminal and very objectionable. I want to SURRENDER THIS POLICY as it was sold under wrong pretext and lies and WANT YOU TO REFUND THE MONEY I HAVE PAID AT THE EARLIEST. Thanks Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 20, 2015 State Bank of India [SBI] Customer Care's response Dear Customer, We regret the inconvenience caused to you. We will get back to you shortly in this regard. Thanks & Regards, SBI Life - Customer Care Verified Support Nov 04, 2015 State Bank of India [SBI] Customer Care's response Dear Customer, As per your discussion with our official, your complaint has been addressed and resolved to your satisfaction. For further assistance, please visit our website [www.sbilife.co.in] or call our customer care toll free number [protected]. Thanks & Regards, SBILife - Customer Care. | |||
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