[Resolved]  SBI Life Insurance — sbi life smart wealth builder policy no 1k93470407

Address:Rajkot, Gujarat, 360001

I have purchased above policy. With regret to write that i was not informed regarding allocation charges when i knew from policy received to me very late i. E. End of april, that charges for 2nd years/ it is 9% and from 2nd year on wards decreases likes 6.5% 6.5% 6%.... I have contacted to shri k v barotcif no[protected]. He replied me that i quote his word ""i am a branc manager of sbi dhoraji not employee of sbi life ins co ltd. Hence i donot know anything you may contact sbi life toll free. You may see in your applicaiton form i have not signed in any where in application form, also you may contact to bhavin dholakiya he has filled your form and signed, you forgot that your own requiremnt you have purchased the policy, and i am not involved. And i need not to have knowledge of allocation charges and any other charges applied, you may not purchase the policy of sbi life in future""" i told that in policy i have read soucing branch sbi navagadh... So should i go to navagdh branch. He told me that traget of sbi navagadh branch was not fulfilled hence it may be that sbi life insurance co has put the name of that branch, you may contact sbi navagadh or any where in sbi life authority, and donot ask me by now. When i have requested that you please ammend my nominee's name entered by you is not correct it should be mrs kanakben k bagdai. He replied that that is not his business to ammend it i should go to sbi life and tell them every thing ammend name charges what so ever.

Sir really i am not satisfied with your allocation charges colledted without informed me and shri k v barot told me that he has not signed in applicaiton form. I request you that i want to change my plan in any plan where you suggest or i have no other option to complaint to irda and other higher authoriy
With regards
Vivek kiritkumars bagdai
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Kirit,

We acknowledge your concern. Our team will get back to you shortly with the required information.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Kirit,

With regard to your concern, a detailed reply has been sent to your residential address recorded with us. For any further assistance or clarification please contact us at [protected]@sbilife.co.in

Thanks & Regards,
SBI Life Insurance - Customer Care

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