Sbij — refund is not processed

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1401.80 rupees was successfully processed on 22/7/19 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is 108770

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Charge dispute refund not processed
Kindly help me on this issue
Regards
Avdhesh kumar