School Of Open Learning — Duplicate Marksheet

I have been struggling to get my marksheet for 2 nd year the departments are making me crazy by confusing me with roll numbers . I spend 3 hours to get my form completed by no one is willing to help. I will be losing my job opportunity because of their delay . Can please guide me the steps to get things done ?
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    School of Open Learning Phone
    +91 2766 7600
    School of Open Learning Address
    5, Cavalary Lines, University of Delhi, Delhi, Delhi, India - 110007
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