School Of Open Learning — Fee receipt & I'd card not generated

Hi respected sir/mam, I'm Sneha and I'm taking admission in English honours course from sol but im facing some issues regarding my fee payment . I've made the payment on 2nd Nov of amount ₹4040 and the money has been deducted from my bank account but I unfortunately didn't get any kind of message and fee receipt copy and there is no payment option showing on my dashboard ( I've attached a photo) So I want you to help me regarding this issue and provide me the fee receipt and details of my admission as soon as possible.