School Of Open Learning — Payment Failed

I have paid fee of INR 500 to request a migration certificate from the Delhi university. the payment was made on 05/01/2023 and I am also attaching a screenshot as a reference. while the amount got deducted from my bank account and the official website through which the form was requested was showing that the payment has been failed.

form no : MIGPRO[Protected]
UPI Ref No.[protected]
Email ID : [protected]@gmail.com

Kindly please do the needful.