[Resolved] Screen Guards India — Received Wrong and Broken Screen guard for IPhone 7-Shipment # [protected] for Order # [protected] | |
I Have placed order for iPhone 7 screen guard (White Color) on on May 31, 2021 2:19:46 PM and order #[protected]. I have received the order on 04-june-2021. After looking at the screen guard, i noticed that it is not white color and also the item is broken at the right top side. Immediately I tried to reach out to their customer care [protected], but no one answered. Since last week, I have been calling that number and also I raised Support requests in their website [#88387147]. But i have not received any response. Its pathetic and unreliable website. I strongly suggest no one to buy from that fraud website Was this information helpful? | |
Aug 16, 2021 Complaint marked as Resolved Screen Guards India customer support has been notified about the posted complaint. Verified Support Jul 06, 2021 Screen Guards India Customer Care's response This is in reference to your purchase (Order ID: [protected]).As per our telephonic conversation, I am very sorry your product got damaged after usage, I can see that your product is under warranty. To resolve this situation amicably, I have placed a new order as per your requirement. Your new order id is [protected] . You will be receiving it within 3-5 working days. Also, we always try to give our customers the best products range available with us. Also, we take our customer's feedback very seriously, therefore, I have shared your feedback with the concerned team for review and necessary action to be taken to improve the quality if needed. For any further assistance, please call us at +91 [protected] (Mon-Sat : 10 AM - 5 PM). Kind regards Screen Guards India. Verified Support Jul 15, 2021 Screen Guards India Customer Care's response This is in reference to your purchase (Order ID: [protected]).As per our telephonic conversation, I am very sorry your product got damaged after usage, I can see that your product is under warranty. To resolve this situation amicably, I have placed a new order as per your requirement. Your new order id is [protected] . You will be receiving it within 3-5 working days. Also, we always try to give our customers the best products range available with us. Also, we take our customer's feedback very seriously, therefore, I have shared your feedback with the concerned team for review and necessary action to be taken to improve the quality if needed. For any further assistance, please reply to this email or call us at +91 [protected] (Mon-Sat : 10 AM - 5 PM). Kind regards Screen Guards India | |
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