Screen Guards India Complaints & Reviews

Address: Address : B-16, Keshopur Ind. Area, Vikaspuri, New Delhi - 110018, India.

Website: screenguards.co.in

My name is Siju Thomas, and I recently reached out regarding an issue with the Ducati Apple iPhone SE 2020 SCRAMBLER series Genuine Leather Black cover in Black that I ordered from platform. The order, placed on 22/12/2023 with the reference number [protected], was received on the same day through Bluedart courier.

Upon receiving the product, I noticed that it did not meet the expected standards, with the outer layer of the...

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Address: 13-3-181/a, Tilak nagar,

Website: Screen guard india

Too much cost in screen guard rate, Quality is poor

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Jun 21, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Screen Guards India Customer Care

from Gurgaon, Haryana

Jun 21, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/whatsapp us at +91 [protected] (Mon-Sat : 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I ordered one product, I received some other product, I sent a mail they respond back after 10 days, after that i returned the product. It's been more than a week I sent a lots of mail mo response from their side.

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K

Kameshkishore

May 31, 2023

Order ID: [protected]

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Screen Guards India Customer Care

from Gurgaon, Haryana

Jun 6, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us on [protected]@screenguards.co.in or call/whatsapp us at +91 [protected] (Mon-Sat : 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: 74e/20 Daboli kanpur

I had placed a return request for my order which after pickup I was told by the customer care that my refund money is refunded in 4 5 days after pickup.But I have not received the refund yet and I am asking for my NEFT details from the screen guard. Any transaction details are not being given to me and I am calling customer care. The customer care executive is not talking to me again and again. Please help me as soon as possible.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Mar 6, 2023

Verified Support

The refund amount will appear in your bank account within 5- 6 business days.

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P

parthivi puri

Mar 14, 2023

I was given 5 to 6 working days by Screen Card. To refund the money but till now I have not received any money refund and I also have the mail that was mailed to me. Your money will be reflected to your account in 3 to 4 working days by Screen Guard. Birthday do not say answer to me and not picking my call.

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Address: GB RUBBER PRODUCTS UNIT-2, Plot no 40, F2 Block MIDC, Bhosari/Pimpri Chinchwad 411018. Yeswantnagar petrol pump Telco road main F2 block Pune 411018.

Dear Sir / Madam,
My name LAXMAN BHARANKAR
I have received wrong product in packing from screenguard website and want to return it.
My contact no- [protected]

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Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 13, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 13, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 14, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I placed iPhone 7 back cover order on Jab 28, 2023 and till date there no sign of tracking and case is not delivered till. I made full payment of the back cover via UPI of Rs.719. below are my order & other details

Shipment #[protected]
Order #[protected]
Bluedart with AWB #[protected] (from 10 days no update on this tracking number)

BACK Case order details:
Vaku ® Apple iPhone 7 XO Series Luxury Business Class DualDesign Protective Shell Back Cover
Choose Colour:
Jet Black

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 8, 2023

Verified Support

This is in reference to your recent email (Ticket # XXXXXX).

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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A

arun_123_777

Feb 9, 2023

Some serious action should be taken on this company. Who is looting people they are taking money and not delivering the product. How to catch of this thief's they Just getting away by stealing people hard earned money

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Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 13, 2023

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: New delhi

Item details:
Vaku ® Samsung Galaxy A72 Vertical Leather Stitched Gold Electroplated Soft TPU Back Cover
Color

Status: Order cancelled. i have paid amount and no response till now. why my order cancelled.

Screen Guards India customer support has been notified about the posted complaint.

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S

sweetraghu999

from Bengaluru, Karnataka

Jan 30, 2023

where is the solution. as ticket is still open and no response from any team, share the customer care number at least i will connect them.

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S

sweetraghu999

from Bengaluru, Karnataka

Jan 30, 2023

Still the ticket is opened since 5 days. nobody is responded till now. share me the customer care number so that i will connect resolve my issue.

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arun_123_777's reply, Feb 8, 2023

I placed order on Jan 28, 2023. These fellows are not responding, when I called phone is coming switched off and customer support also multiple times I raised complaint and there is NO response. I made full payment. Strict action should be taken on such fraudulent companies

Screen Guards India Customer Care

from Gurgaon, Haryana

Feb 8, 2023

Verified Support

Dear Raghu,

This is in reference to your purchase (Order ID:[protected]).

As per our records, please be informed that the order has been successfully delivered to your registered address.

Hope this resolves your concern. Hence, we are marking this ticket as closed.

For any further assistance, please write us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: New delhi

Website: screenguardsindia.co.in

I ordered back cover by seeing all the details but they sent me the wrong product and saying i have ordered wrong one.
I sent them screenshots also on mail and whatsapp but they refusing.
They asked me to get replacement but there are no products of same price all are 3 times expensive.
So i asked for refund but they refused clearly.
I feel cheated and robbed by Screen guards india.co.in
So pls do something on this as there are already so many complaints against them

Nov 28, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

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Oct 28, 2022

Screen Guards India Customer Care's response We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please contact us by email or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I have booked the vako back cover for my OnePlus 6t couple of days back (Order ref . number # [protected]). Please find the attached screenshot of the payment details and reference number. There is no email about the order post payment. Neither my login credentials work in your website. Please share the tracking details. Thanks

+1 photos

Nov 22, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

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Oct 22, 2022

Screen Guards India Customer Care's response We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please contact us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: Tirupur sirupuluvappati amarjothi garden opposite Company Name:- GREEN INDIA TEXTILES

Galaxy m32 TPU back cover and i want to return to the the purchasing mobile phone back cover due to it's too low quality and I want to my money

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Oct 20, 2022

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance please call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I orderd today on 02/08/2022, Vaku ® Xiaomi Redmi Note 5 Pro Mate Smart Awakening Mirror Folio Metal Electroplated PC Flip Cover.
Order no. [protected]
I’ve done my payment, money also got deducted but then Order status still showed as CANCELED. Kindly refund my money as soon as possible!

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Screen Guards India Customer Care

from Gurgaon, Haryana

Aug 10, 2022

Verified Support

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

Please call/whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Fraud ### of screen guard. Refund the amount to the CUSTOMERs.

Jul 24, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

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Jun 23, 2022

Screen Guards India Customer Care's response We are unable to pull up your account. In order for us to assist you better, please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Looking at the offer, went and ordered a mag case. Like others, the amount got deducted but order cancelled. No response trying customer care or email. Don’t know how the site is still active despite so many complaints filed against this site. I’ve filed a complaint in crime department. Revert the amount to the people purchased or send the product.

Jul 24, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

Jun 21, 2022

Updated by Dukegomez It’s showing as resolved but it’s not.

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Jun 23, 2022

Screen Guards India Customer Care's response We are unable to pull up your account. In order for us to assist you better, please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: House no.:- 842, Mukherjee Nagar

I orderd today on 11/06/2022 a back cover for my Iphone XS max originally made by Lamborghini… I’ve done my payment, money also got deducted but then Order status still showed as CANCELED. Kindly refund my money as soon as possible!
Please find the attachments for reference..

+2 photos

Jun 16, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

Jun 11, 2022

Updated by Ajay_220 Despite if I get cheap quality product instead of refund, then I won’t tolerate it… Thank You!

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Screen Guards India Customer Care

from Gurgaon, Haryana

Jun 14, 2022

Verified Support

This is in reference to your recent purchase (Order ID: [protected]).

The order is currently in process. Please visit the URL below to check the current status:

https://www.bluedart.com/web/guest/trackdartresult

Tracking id:-[protected].

It will be delivered to you in 2 to 3 days.

For any further assistance, please call/Whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I ordered a case iphone XR and screenguards india asked me to pay money and i have paid through google pay. After completing the order when the money got deducted it says order cancelled and no refund is generated and even if i try to login to my account in screenguards india it says error and even i tried mailing them, whatsapp messaged them no response from them not even a single time, till now i got neither refund nor the product. This is My Order #[protected]

+1 photos

Apr 28, 2022

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

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Mar 28, 2022

Screen Guards India Customer Care's response Dear Rahul,

Thanks for letting us know about your recent purchase (Order [protected]).

We really apologize for the inconvenience caused to you. Please be informed that we have received your payment of Rs.809.1. Hence on the behalf of the same, we have successfully placed a new order ( [protected]) for you, which you will receive in the next 2-3 working days.

Moreover, we have shared this case with our concerned team as well so that the same error can be avoided in the future.

Hope this resolves your concern.

For any further assistance, please reply to this email or call/Whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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I ordered a case iphone 11 pro max and screenguards india asked me to pay money and i have paid through google pay. after sometime it says order cancelled and no refund is generated and even if i try to login to my account in screenguards india it says error and even i tried calling them, mailed them, whatsapp messaged them no responce from them not even a single time, till now i got neither refund nor the product. Please dont buy any product from this page its a scam dont trust these guys

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Mar 21, 2022

Verified Support

This is in reference to your recent email.

We are unable to pull up your account. In order for us to assist you better, please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can reply to this email or call/Whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Screen Guards India Customer Care

from Gurgaon, Haryana

Mar 21, 2022

Verified Support

This is in reference to your recent email.

We are unable to pull up your account. In order for us to assist you better, please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

You can reply to this email or call/Whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Screen Guards India Customer Care

from Gurgaon, Haryana

Mar 21, 2022

Verified Support

This is in reference to your recent email.

We are unable to pull up your account. In order for us to assist you better, please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please email us at [protected]@screenguards.co.in or call/WhatsApp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: New Delhi

I have ordered 1 phone back cover of Rs809.10 from Screenguards India on[protected].

As soon as the payment was made through my debit card the order status showed canceled.

I don't how its possible.

I want to reschedule the order or want the money back.

Inspite of emails and several phone calls, I haven't got any response from Screen Guards India team.

Kindly revert and close the matter.

+2 photos

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Nov 22, 2021

Verified Support

Dear Ayush

Greetings from Screen Guards India!

This is in reference to your recent purchase (Order ID: [protected]).

I would like to inform you that due to some technical glitch we were unable to process your order due to which you might have received a notification stating your order is canceled.

In order to resolve this concern please be informed that we have placed a new order as per your requirement. Your new order id is [protected]. You will be receiving it within 3-5 working days.

For any further assistance, please reply to this email or call us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

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Address: 293, Lane Number 2, Saidulajab, Saiyad Ul Ajaib Village, Sainik Farm, New Delhi, Delhi 110016

RMA #[protected] . The Product is returned as it was used one and amount is till not credited back. Took the account details and it's been more than 25 days . Still not credited the amount back after lot of folloups .

Date of Incident - Initiated at: Sep 28, 2021 5:02:11 PM

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V

Venkatesh Vajrappa

Nov 2, 2021

Still the Amount is not credited back. No proper replay or Target dates from - screenguards.co.in

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Hi,
I ordered Dr. VAKU shockproof case for S10plus mobile for Rs 809.10 on 9th Oct 2021. The amount was debitted from my account but the site said that payment was unsuccessful. Kindly update if my payment was received and whether my order got placed or else kindly refund my amount. The moment money was deducted i was redirected to a cashfree payment page where it said that the order was unsuccessful. The site so called screenguard customer ticket is useless. We are not able to track our complaint status also like we can't track our order. We trusted your site and thats why we ordered and it is your ultimate responsibility as owner/manager to attend our queries.
Order id :
Screen Guards India: New Order
#[protected]

+1 photos

Oct 25, 2021

Complaint marked as Resolved

Product is received as expected. Thank you very much

Screen Guards India customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by Deepika Vs Hi,
The screenguards staff has replied that they will process my order in 3 to 5 working days but still no action from them.They are not even sending a link to track my order nor do they reply or pick up the calls. Consumer complaints team please take an action against this Screen guards India . If this continues then lot of people will lose their money in this scam website. I want my money back or i want the product i ordered. The Apologies can't be accepted to compensate the loss of my money from screenguards india.

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Hi,
I ordered Dr. VAKU shockproof case for S10plus mobile for Rs 809. 10 on 09/10/2021 at 3.28 pm. The amount was debitted from my account but the site said that payment was unsuccessful. Kindly update if my payment was received and whether my order got placed or else kindly refund my amount. Soon after the payment was done through UPI i was redirected to the cashfree page where it said the order was unsuccessful but amount was deducted . Doubt if this business site is a scam.Very bad site. They cannot even send a link to track orders or to customer query tickets. I want my money back
Order id :
Screen Guards India: New Order
#[protected]

+1 photos

Oct 25, 2021

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

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Screen Guards India Customer Care

from Gurgaon, Haryana

Oct 13, 2021

Verified Support

This is in reference to your recent purchase (Order ID: [protected]).

As per the records, please be informed that we have placed a new order as per your requirement. Your new order id is [protected]. You will be receiving it within 3-5 working days.

For any further assistance, please reply to this email or call us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India

Screen Guards India Complaints & Reviews

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Screen Guards India reviews & complaints(265)

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Iphone 7 plus back cover

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Order still "Cancelled"

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Fraudulent site - Screen Guard

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Fraudulent site

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Payment done, money deducted but order status status showing Canceled!

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Payment Scam

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Fraud

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Order Status showing canceled by its own

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RMA #0000071866 : Amount not credited back to Account after 25 days

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Screen Guards India: New Order #1101824656: The payment was unsuccessful but money was debited from my account but

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The payment was unsuccessful but money was debited from account

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