[Resolved] Screen Guards India — return and refund for order no - [protected]

Abhilash Chatla

from Bengaluru, Karnataka

Address:

Intacct Software Pvt Ltd, 26/1, 3rd Floor, Esteem Arcade, Race Course Road, Bangalore-560001, 560001

Tried calling the company more than 10 times, but no response.

Yesterday (16th oct 2019) i received the product iphone x back cover (Order no – [protected]) via xpresbees courier (Awb: [protected]) and i am not satisfied with the product quality.

Hence, i request you to arrange for return and refund the amount of rs. 1127.06/- asap.

Thanks,
Abhilash
91-[protected]

+1 photos

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Nov 19, 2019

Complaint marked as Resolved

Screen Guards India customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Screen Guards India Customer Care's response Hi Abhilash,

We sincerely apologize for the inconvenience you had with your recent purchase (Order ID: [protected]).

We all are customers at some point of time, therefore, we can very well empathize with your situation and agony when the order was placed, your money and time were invested but still the order received was unsatisfactory.

To resolve this situation amicably, we are arranging for the reverse pick up of the product and it will be done within 48 working hours. As soon as we receive the product, it will go through Quality Check and post clearance, we will proceed with a refund for you.

For any further assistance, please call us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Hitesh Kumar