Sdmc — unable to received property tax receipt

Dear sdmc team,

I would like to bring your kind notice that i have paid the property tax for year[protected] &[protected]Inr 1229/-) & (Inr 991/-) for property id – [protected] on dated 18th june'20 using your new portal. However, i haven’t got the generated receipt for paid amount and status is still showing open in your portal (Unable to get the tax paid details under “action” function).

I tried to contact you on your provided phone number for help desk but no one is responding. So, request you to please check at your end and provide the receipt for the same. Also update the same in your portal for future and further reference.
If you are unable to short out my problem please refund my amount earlier so that i can again pay my property tax.
Looking for your kind cooperation and quick response.

Thanks!

Regards,
Deep singh
Mob: [protected]