Seabird Tourists — ac not working in sealed ac seabird bus

Busno: ka51b3091 bus

Serviceno: athani-bgm-hbl-blr - (Ac sleeper) date of journey 7 april seat no 17 lb and 18lb ac not working. And when called to customer care bangalore office person talking rudely.

My dear seabird team, passenger has all the right to ask for his paid money. How without ac in sealed person can servive???. Atleast learn accept your mistake.