Seabird Tourists — bus issue

Address:

Belgaum, Karnataka

Seabird tourist booked thorugh rebus.

Ticket number :tm5b59499980
Pnr :ts[protected]adms/4466532

Belgaum to bangalore

Issues

1. Bus number did not received before boarding.
2. Delay in pic up, for asking about it bus operator given irresponsible answer.
3. Changed bus at dharwad at midnight. We can't assure womens safety with your bus service. We book single women for safe and direct journey and you peoples are changing bus at midnight.
4. The changed bus was very worst quality bus. Full of bad smell and noise.
5. Cockroaches were there in bed. I have attahced cockroach pics also for your reference.
6. Dropping point we selected is silk board and morning that driver telling bus wont go to silk board again here safety matters because my famly member who was coming to bangalore was new to this city and your driver telling bus wont go to selected dropping point.

I have called your one of costomer care he is giving useless reason like bus was damaged we shifted.
Dharwad they shifted only half of passengers. And that shifted bus was totally worst. Bas noise not compartable at all.

Attaching cockraoch pictures.