Seabird Tourists — bus service unexpected

Address:

560075

I am travelling from banglore to mumbai and took ac sleeper bus but the bus is like hell. I have chosen seat no. L1 l2 l3 by thinking it would be comfortable as those are first seats but here the situation is like: bus engine continuously producing sound and heat so it is very dangerous and inconvenient also. On top of that the cleaner has drunk and he was simply seating near my seats passage. I really feeling uneasy. Many times i have tried to contact helpline but they are just act like receivers actually after receiving the call they are talking with someone else.. Worst worst worst!!!