Seabird Tourists — Change of bus and breakdown

Address:

560045

We took an AC Sleeper bus to Goa on 12th January from Bangalore.After covering half distance, the bus broke down and then after waiting for 3 hours another bus was provided which was non ac and Seater bus.Then again that bus was not having permit to enter to Goa, So then after waiting on the road in the sun for another 3 hours, we took lift to Goa.Really very poor service from Seabird.Kindly refund my money ASAP.