Seabird Tourists — Missing Parcel

Dear team,
My guy booked one parcel from bengaluru gandhinagr office to bhatkal on 6-7-2020. Still I didn't receive parcel. So many times I complained, didn't work.
My client is very anger with us.
Please do needful.
However, I need parcel by tomorrow(10.7.2020) end of the day.

Herewith I attached invoice copy & Parcel photo.
If it missed your other branch, Kindly tell them, without fail send to Bhatkal office.