Seabird Tourists — Poor service and cheating customers

Address:	Pune, Maharashtra, 411014
Website:	www.seabirdtourists.com/m/index.html#/home

The Seabird tourists advertise that their sleeper buses have individual LEDs. But in reality passengers can never use their service becuase the LEDs are always not working. This is my third trip with Seabird tourists and each time they have the same excuse. It's a facility they promise to provide in all the booking sites but they never actually do. In case we complain, the attendants impolitely tell to either board the bus or leave which is extremely frustrating for the customers/passengers. I have been a victim of this thrice now and I have no other way to express my disappointment and register my complaint. Seabird travel's customer care are equally irresponsible, impolite and pay no heed to customer complaints or passenger satisfaction. Kindly do the needful to stop this kind of malpractices.

Thanks and regards,
Avishek Bagchi