Seabird Tourists — regarding bus service

Address:

560001

I have booked bus from Belgium to Bangalore on 24-11-18 with AC and bus number was given 140. When we reach to pick up point the bus was non AC and when we called Belgium office the officer language was rude and he told this is the bus for your journey a d if you don't want to go, get down from our bus. As a passenger this kind of service I have never seen and the non AC via was provided. Kindly resolve the issue and refund my amount immediately or else I will take OT to consumer forum regarding your useless service.

Along with me few more passengers were there and they also got same response.