Self — Fake bill generation for a ride not taken

Ola is askinging money for a ride on 15.2.23 in bangalore
i wish to state below
1) i was not in bangalore on 15.2.23 so how come a ride bill is generated.
2) i have never opted for a post paid ola scheme so how come ola post paid bill is being shown.
3) the bill generated is false and fake as i was neither in bangalore nor have taken a ride.
Ola may kindly look into this as it seems scammers and fake people are operating to extract money on false claim