Address: Bangalore, Karnataka, 560103 |
Website: Mebelkart.com |
This is the worst experience i have ever had with any site/shop.
I have ordered 4 items. I will take them one by one:
1. Tv cabinet (#[protected]): ship time is showing as 11th may and it is not even shipped till now on 22nd may. I got lame answers that the product is ready and will be shipped tomorrow. That tomorrow is not coming for past ten days. Obviously, someone has rightly said - tomorrow never comes.
2, 3. Shoe rack and book shelf (#[protected] and #[protected]): this is an amazing story. I called them when after ten days placing an order on 5th may, the order still didn't go into the processing stage. I got an answer, sir the vendor houseful is no more making your products and the products have been cancelled. Now, i had planned a visit for family and friends on 6th june. And i can see it is ruined already. None of the items is going to arrive even in one month's deadline. Amazing part is that they informed me when i called them. Had i not called i would still be waiting for the items to arrive.
4. Coffee table (#[protected]). For this i got an answer that the product has been approved, but it will be some delay in delivery date. The page was showing shipping time withing 15 20 days and product details shows it after 1 month. Great job.
The most beautiful part is that i have escalated the issue and got complaint id not once not twice but thrice.. And everytime i got a stupid mail that my query will be answered within 8 hours and everytime i wait for 3 4 days. The ids are: 57084, 57910, 57912
Looks like the young ceos, just to satiate their hunger of opening a startup, opened this fraud site where they did not pay attention to the customer satisfaction and just opened it so that they can sell it off one day and sit back with all the money, sending all the customers in misery (I think it's been sold off already and all my money is gone). This is the first company where you cannot escalate the issue to higher authorities.
Now, not only i want my products right now but also i want my 50% money back. I have a gathering on 6th june and because of you guys i have to go through a great humiliation.
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