Self — Not refunded rs 2000 till now

Address:MANKAPUR

Sir, on 11.08.2021 i attempted for a withdrawl of rs 2000 from atm, but machine answered transaction failed. So, i left the premises. But after 15 minutes i recceived a message of rs 2000 debited. I make so many complaints, i was assured for refund soon. But ultimately, i was told by u that my above mentoned amt has been disbursed by machine. How it may possible.
So please check status of my following details.

Date: 11.08.2021
amt rs 2000/-
description: atm wdr[protected]
thanks
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    MANKAPUR
    India
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