[Resolved]  Sendmygift.com — Worst experience ever!

I had ordered 2 items in one order and they did not deliver it even after 2 weeks.
When I asked them to cancel they agreed and sent one item. For the 2nd item I had to follow up like hell. Used various options to contact them alas none of the approaches work accept the chat. In chat I had to update the person everytime that I haven't got 2nd item(status of which shows as order completed in the order status). They used to inform that product will be delivered in 24 or 48 hours every time and that they would gift me a 999 Rs worth watch etc because of the delay. I then followed up for cancellations which did not work even. Finally I get the product(photo frame) after 1 and half month of follow up which is of different design and with no photo.
They make false promises in each and every contact. I almost followed up with them every alternate day and this is how it ended up.
They had promised to send the gift in 24 hours and ended up in 1 AND HALF MONTH delivery!
Even the gift watch wasn't send.
I am writing this because I am very disappointed with their support and for awareness of the other customers.