ADVERTISEMENT

[Resolved]  Sendmygift.com — No refund after two weeks - order no[protected] and no status of egv

Whats the issue for refund the amount even after two weeks.

Further got sms that you have shared the mail regarding token of apology worth Rs. 500*2= 1000 rs . EGV of Rs. 500 total worth Rs. 1000 send mail you can make purchase 500 Rs. 2 times from SMG.

So where is the mail and if you are sending mail, it should deliver ..why sending bogus sms without sending nothing to me.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
SendMyGift.com customer support has been notified about the posted complaint.
Feb 15, 2016
Updated by Shivam.ag
I have given order on 10.02.16 and it should deliver on 14.02.2016..whole 15.02.2016 has gone and my order is still not deliver ..no respond and no communication from your end and even continuous follow up with your executive..no answer...is this the way off treating your customer and doing business.
Feb 16, 2016
Updated by Shivam.ag
No reply or call from your end, When will you deliver the order ...
Feb 19, 2016
Updated by Shivam.ag
Do it fast as its already delay for one week..
Complaint comments 
Share
Tweet

Comments

I placed order on 10.02.2016 to deliver my order on 14.02.2016 but as its 10 no respond from there end..pathetic customer service and no direct contact no to delivery person.my valentine spoiled and ruined the life .order no is[protected]
I have given order on 10.02.16 and it should deliver on 14.02.2016..whole 15.02.2016 has gone and my order is still not deliver ..no respond and no communication from your end and even continuous follow up with your executive..no answer...is this the way off treating your customer and doing business.
I have ordered with no[protected] on 09.2016 and deliver should be on 14.02.2016

.
Today is[protected], we are still waiting for our order.Since, last 5 days, i am rigouously following up with their customer support on chatting(because they dont pick the phone ever). Atleast 10 different people in a day chat with me...And make false promise to deliver it the same day...But still...We are waiting for our order...
I really doubt the genuinity of this site...I am reading at least 200 reviews against this site that they just fetch the money falsely...And never respond...

Kindly put a FIR against this company and close down the business for playing with emotions and money of customer
ADVERTISEMENT
When will you respond and deliver the order.
I want that the order should deliver to concern address as mentioned in order no[protected] and you should also bear the compensation for delay and pathetic service. My no is [protected]. Contact and resolve the issue otherwise have to go higher authority and shut down your business for wasting time and money on your useless service.
No reply yet after one week
Ridiculous service and irresponsible customer care ... Literally one week over and there is no communication and updates of my order. Are you literally looting money by this way..
Ridiculous service and irresponsible customer care ... Literally one week over and there is no communication and updates of my order. Are you literally looting money by this way..
They are making the fraud of the customer and increasing there business by cheating. I need some support to take necessary action regarding this company to stop cheating to customer and shut there business. If they doesn't know how to support a customer and make them satisfactory, they are not allow to cheat. Money always doesn't matter, but if you open a company for online business, then don't cheat to customer. Customers only make your business and shut them also.
I am writing this complaint to inform that the order no[protected] has not been delivered and more than 100times i called up ur support team to deliver the . but I did not get any response from them. I tried to contact chat support but they left the chat instead of helping. Take it as a warning or whatever just I want my money to be refunded else I am going to post the recordings o[censored]r support care ppl and how they spoke to me and disconnect the calls and also the screenshots of the chats in the social media and public forum. I want an immediate response to my refund amount else I...
Pathetic service and even sending mail for refund ...no confirmation yet ...
No respond...what you are waiting for to reply ...
What the ridiculous customer service .. how many times you want me to share the bank account details and when will you resolve the issue.. Last one week, no delivery and refund...what the pathetic and hopeless company...wasting only time and money here on you bogus people who dont have any curtsy and responsibility on consumer's order...
Already shared the bank account details...resolve the issue or will take serious steps against your company...
After taking one week long time for not delivery the order still you need 4-5 days for refund..how about the time, money and energy wasted on your pathetic customer service.. 100 times made call and more than Rs. 1000 wasted on only phone calls and several hours of mental torture made by your ridiculous company. Who will bear that cost ., .. Is refund only the way of compensation..I will definitely put you in court for mental harassment and wasting time and money
Bank a/c details shared and even 2 weeks are already over, when will you refund the amount...
After taking two week long time for not delivery the order still you need 4-5 days for refund..how about the time, money and energy wasted on your pathetic customer service.. 100 times made call and more than Rs. 1000 wasted on only phone calls and several hours of mental torture made by your ridiculous company. Who will bear that cost ., .. Is refund only the way of compensation..I will definitely put you in court for mental harassment and wasting time and money
After taking two week long time for not delivery the order still you need 4-5 days for refund..how about the time, money and energy wasted on your pathetic customer service.. 100 times made call and more than Rs. 1000 wasted on only phone calls and several hours of mental torture made by your ridiculous company. Who will bear that cost ., .. Is refund only the way of compensation..I will definitely put you in court for mental harassment and wasting time and money
you are harassing and mentally torture the company
How much pain you want us to bear .. bearing only pain and harassment from your end..wasting time, money and energy... no refund and no apology call..pathetic service...shameless ..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SendMyGift.com
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    760
    Pending
    0
    Resolved
    493
    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
    View Full Information
    ADVERTISEMENT