Servify — pathetic customer service

Address:Hyderabad, Andhra Pradesh, 500086
Website:Servify.in

I have called service couple of times in a day to complain about the oneplus 3 performance and battery drain issues. Person on call was unable to speak or understand what I was explaining and was getting angry on me in reverse. I requested to talk in other languages like Hindu but he didn't. When asked for superior, made me wait for 20minutes on call and finally agreed for callback As his supervisor was busy. So assured I will get callback in an hour which I did not get for whole day.

Same thing repeated on another call again at 8:50 pm same day.

Before calling I emailed support but was same like call.

Finally waste of spending additional money for extended warranty and have to take back my device with same faults in it.

Reference ID:G9T4TT5
PH no. [protected]
+6 photos
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Mar 21, 2018
Updated by Pavan Kothlapur
Servify is playing around with the device. They cancelled repair and sending a person to pick it from me keeping the device with them. W4DG9UF is the new reference ID NOW. Not at all happening. It is going
To be a week now. No resolution...
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    Contact Information

    Hyderabad
    Andhra Pradesh
    India
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