SETC — complaint against boarding point

Address:

Chennai, Tamil Nadu

I have booked setc bus from chennai to nagapattinam on[protected] and have selected boarding point as cmbt instead of thiruvanmiyur. When i checked with conductor they mentioned that we cannot allow you to board at different point. Enquired in customer care also they are adamant. I have argued that nowhere it is mentioned in ticket or in website about this and they didn't agree. I need to take this to consumer court. What is the option for proceeding