SETC
1
Submit a Complaint
75
COMPLAINTS

SETC Complaints & Reviews

S
sathiya14793
from Mumbai, Maharashtra
Jan 9, 2024
Report
Copy

Looks Like a SETC SCAM Going On..

Address:SETC
Website:www.tnstc.in/innerHtmls/contactus.html

I have booked a SETC bus from Puducherry to Chennai on 17-Dec-2023 at 07.30PM PNR: Y50333489. But the bus came is normal 3+2 seater. I paid the ticket for 2+2 semi sleeper bus but the bus came is 3+2. I asked this about the bus driver and conductor. They said that we don't know anything we are asked to take this bus. I thought it was due to some problem instead of SETC, normal bus came. My ticket amount which charged additionally for SETC...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murugeswari.1992
Dec 13, 2023
Report
Copy

Buses are not stopping in kalpakkam

Chennai -pondicherry buses from tamilnadu transportaion is not stoppping in kalpakkam. They are not considering about women sqfety.kalpakkam means dont get int9 the bus....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ACHUTHADAS
Oct 12, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
Report
Copy

Cash deducted , ticket not booked

I tried to book, ticket on SETC and i got my cash deducted and i dint get the tickets.

can you pl look in to it and confirm

bank transaction id # UPI/[protected]/PayRoYES0000011/setc.ba - Rs.2245/00, paid thru CRED, they have confirmed that cash has been credited to SETC, but i dint get ticket. its one week over, no customer care number is attended and mails are not responded

am unable to view...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajkumar Malayandi
May 4, 2023
Report
Copy

Refund issue

I booked a ticket on may 1st 2023, amount was debited RS 444 but ticket not received...
UPI TRANSACTION ID:[protected]

Complaint mail raised on 02.05.2023
Not yet any response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SuganyaSS
from Coimbatore, Tamil Nadu
Apr 27, 2023
Report
Copy

Amount debited from bank account for ticket booking but ticket has not booked

I have booked one ticket on today amount debited from my bank account but ticket has not confirmed. Please check this and help me. It will be grateful if it's resolved asap. Tried contacting the customer care but no response from them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruckshana
from Chennai, Tamil Nadu
Mar 22, 2023
Report
Copy

Money debited but ticket not booked in SETC e-ticket booking app

I had booked a ticket from chennai to gobi on 22 march 2023. Amount Rs. 980 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajaram90
Mar 10, 2023
Report
Copy

Driver and conductor harrashment

In setc Tn01an3385 driver and conductor both arguying while onboarding into bus as it's their own property and there are many seat availability but they need for someone so I can't sit in that seat while I was seated and harse words spoken by them at early morning 3.18 am and I was forced to get down from bus I need strict action to be taken on both of them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jerfin
Mar 3, 2023
Report
Copy

Re: Bus Ticket Booking Issue

I have tried to book bus ticket on 02/03/2023 from Bangalore to Coimbatore to travel on 03/03/2023.
My payment was successful but ticket is not booked it shows failed.
I have attached images for reference.
Kindly help me to get refund amount soon....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shakthipraveen
from Karur, Tamil Nadu
Feb 28, 2023
Report
Copy

Money Transferred But Ticket Failure Status

I've tried to book the ticker from Bengaluru to Karur for 3rd March 2023 on 28th Feb 2023..I've tried to pay the transaction using Phonepe and the money got transferred. But unfortunately, my ticket was not even booked but the money got transferred...can u pls help me to sort out this issue.

Ticket Amount: 450 rupees

This is my login id: shakthi.[protected]@gmail.com

Money paid through Phonepe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavitha11
Feb 27, 2023
Report
Copy

Ticket not booked

I tried to book seat in setc, trichy to chennai bus, ticket was not booked but money got debited from my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S. Samuel
from Chennai, Tamil Nadu
Feb 18, 2023
Report
Copy

AMOUT PAID Rs.675/- on 13/02/2023 for booking , ticket not generated. amount not refunded.

Address:Chennai
Website:consumer complaints

I have paid Rs.675/- on 13/02/2023 for booking SETC bus from Tirunelveli to Chennai through Gpay. UPI transaction ID[protected]. Immediately I went to the ticket counter at Tirunelveli and orally tell the grivances. if the ticket is not generated, automatically it will be refunded into my account. But so far the money not refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ra_j
Feb 10, 2023
Report
Copy

Amount paid but I have not received tickets

I booked two tickets from BANGLORE to PUDUCHERRY for the date 23/02/2023, amount got debited but i haven't received ticket for mail Or contact, please do confirm and send the tickets for below mentioned mail or contact or cancel refund.

[protected]@gmail.com
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramsu
from Mumbai, Maharashtra
Jan 29, 2023
Report
Copy

Ticket amount paid but no tickets issued

SETC may be the worst government service provided if we compare with the other state government. Booking amt paid bit no tickets isuued. Also bus came after an hour from schedueled timing, and after an big argument with conductor i took one more ticket.

No contact nos. Working for araising a complaint.. Worst service.. Worst buses they have... Thhhhuuuuu...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ragavithangavel
Jan 12, 2023
Report
Copy

Amount debited but ticket doesn't booked

I have booked a ticket from chennai to Theni on 07.01.23, the payment was successful but the ticket is not booked and I didn't get any information about the ticket none information came to my hand
Please help me with this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonia Tess
Jan 10, 2023
Report
Copy

Booking failed

Address:Chennai
Website:www.tnstc.in/TNSTCOnline/manageGuestViewBookingHistory.do

I booked a ticket from Kumily to Chennai on 10/1/23.But booking was failed andoney was debited to setc account.I send enquiry mail to their mail id.Bit no-one responding.I want my refund money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afra Thahseen.J
Dec 30, 2022
Report
Copy

Amount deetected but ticket not booked

I tried booking ticket from trichy to Chennai on 01/01/2023.My money was debited but ticket was not booked.I have tried booking 2 times and same happened both the times.So kindly refund my amount of Rs.1510(755×2).
SETC user name:afra052002
Mail id:[protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathiya1206
from Chennai, Tamil Nadu
Dec 17, 2022
Report
Copy

For refund process

I tried to book 2 tickets from chennai koyambedu to Sivaganga for 20.00pm bus on Dec 17th 2022. During the transaction process, the amount of 1015 rupees was debited from account. But in the portal, it shows transaction was failed. The ticket was not confirmed and the debited amount was not refunded. So please help me for refund.

Thanks...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
JoshuaRex
Dec 11, 2022
Report
Copy

Luggage charges

TN 58 N2239 setc Madhurai to Rajapalayam. My ticket price is 85.00 rs and i carried 4kg mixee for that conductor charged 80.00rs is that correct?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Vijaya Kumar
from Chennai, Tamil Nadu
Oct 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but ticket not confirmed

Hello Team,

I have booked ticket from dindigul to chennai. (Pickup point dindigul) on journey date 12/10/2022, Bus timing 20:05. For my booking I didn't get any confirmation message from SETC, Amount debited and I didn't cancel my ticket.

At the time of journey time I came to dindigul office and they said the ticket was not confirmed in Vishnu Vijaya Kumar's name. But they didn't allow to board the bus without...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banumathy@banu
Oct 5, 2022
Report
Copy

Ticket booking amount debited refund process

I booked a ticket for madurai to avadi amount will debited but ticket was failed what the process...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bharkarthi
from Chidambaram, Tamil Nadu
Sep 13, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

Money refund

I had tried to book tickets in setc from online from Nagercoil to chidambaram during that time my money was debited from my account but bus was not booked.so I contacted customer care they said they will refund my money with in 2-3 days.But it was more than 5 days my money wasn't credited yet. Again I tried to contact customer care it was showing always busy....
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
A
Amrish R
Sep 12, 2022
Report
Copy

Reg - Amount debited but ticket not booked

Address:The Deputy Manager (commercial), State Express Transport Corporation Tamil Nadu Ltd., "Thiruvalluvar House" No.2, Pallavan salai, Chennai - 600002.
Website:www.tnstc.in/home.html

I have booked ticket from chennai to Salem. (Pickup point Alandur) on journey date 30/09/2022, Bus timing 22:45 (Koyambedu time). For my booking I didn't get any confirmation message from SETC, ticket was not booked and amount debited from my account.

Passenger name: Harish M, age 23.
Seat no: 21 W
Bus: (2245CHESAL) Ultra delux (422UD) - Chennai to salem
Fare: 385 rs
But Actually I didn't get any...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathy0599
from Rameswaram, Andhra Pradesh
Sep 10, 2022
Report
Copy

Ticket booking

I booked 2 tickets today from rameswaram to chennai 2000rs debited but tickets are not booked...then i booked the tickets again and 2000rs debited once again from my account but my tickets are not booked...i need my money back...4000rs in total...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
_
_Andrew_Aravindh_
Sep 10, 2022
Report
Copy

The money is debited from my account

Address:31, Gangai Amman Kovil Street, Puliangudi.

The money is debited from my account. But I have not received any updates. Please help ASAP. I have my bus 07-Aug-2022....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruban Charlas
Sep 7, 2022
Report
Copy

Requesting refund for a failed transaction.

Address:15/3B south kulakarai street. Kadaperi. Tambaram
Website:www.tnstc.in

Tried to book ticket on 30th Aug, 2022 from chennai Tambaram to Tirunelveli. The status showed that the transaction was failed. but the amount Rs.1960/- was deducted from by bank ac. Please help me to get back my money. OB18405161...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indiran1102
Sep 6, 2022
Report
Copy

Not allowing us to board

Address:Samayapuram 8825421599

While there is availability of seat conductor not allowing us to sit and he is saying that the passenger will board on Tambaram where we are ready to board and pay a amount take some kind of action and let me know about his ride behaviour of it is not cleared every passenger will face a proble...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavithra1306
Aug 19, 2022
Report
Copy

Lost item

Hi,

I have lost my headset in setc bus from rameshwaram to chennai. We dropped at villupuram around 1:45am IST. Bus ia in travel to chennai. Bus no . 2922. From rameshwaram to chennai. I request you to provide solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeevaaaa
from Chennai, Tamil Nadu
Aug 3, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Report
Copy

Not allowing in bus

Address:Koyambedu

In koyambadu bustand Bangalore setc bus conductor he only allowing Bangalore passengers thay are not allowing other place people like vellore, Krishnagiri, Hosur people are not allowing in bus at the last time off bus stating at the time only thay allowing others place passengers
*eg : few hrs back Iam in Koyambedu bustand the sect bus conductor says thare is no seats it’s all reserved but thay allowing bangalore passengers only*br...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hanu Kirthika
from Sivakasi, Tamil Nadu
Jul 31, 2022
Report
Copy

Im complaining about refund over non confirmed ticket

Hi I have tried booked a ticket from Hosur to Madurai for 15/08/2022 @ 10.15pm, trip code of bus is 2100BANMADNS. I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moghitha
Jul 14, 2022
Report
Copy

No Refund

I booked a ticket from Karaikudi to Hosur on June 16th (9.45 pm) for my trip on the 17th. The ticket fee Rs.450 was debited from my account (using GPay) but the ticket was not booked due to the reason:"Unable to Process Transaction". The money has still not been refunded. Kindly do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

SETC Recent Comments