Shaha Finlease — Complaint Regarding Unprofessional Conduct

I wish to formally raise a concern regarding a phone call I received on[protected] at 10:24 AM from one of your representatives, using the number +[protected]. The call was in reference to loan account CLN **47271, previously with Cashe, where a settlement amount of ₹2, 721 had been proposed before the account was transferred to your institution.

While I was open to discussing a revised settlement, I was deeply disappointed by the representative’s rude and unprofessional tone during the conversation. I believe respectful communication is essential, especially when handling financial matters and customer concerns.

I request that this matter be looked into seriously and hope that future communications are handled with courtesy and professionalism. Kindly acknowledge receipt of this complaint and let me know the next steps.