[Resolved] Sharekhan — account locked and sharekhan staff is not at all supporting and irresponsible and harassing us.

UdayShankar29

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500049

Dear Recipient,

This is regarding the issue of my Sharekhan Account been locked. I have called your Hyderabad office and came to know that the reason is Fatka not been submitted. I have submitted it twice and came to know that this has been successfully updated in your side., but my sharekhan account is still locked. Even with numerous followup from the Panjugutta Hyderabad branch, I am not getting any answer from them and they are just making me go round and round.

The manager at the Pangutta Branch Mr. Vinay, he is highly irresponsible and doesn't have courtesy to even talk in proper manner. I am running behind him since last 2 weeks and every time he comes back that we will call you, which has never happened. Can you please look into this, why the account is locked even after successful updation of Fatka and unlock the account.
Also can you please let us know the escalation procedure for the irresponsible behavior of the Panjagutaa Branch Manager.

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Aug 4, 2019

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Sharekhan Customer Care's response Hi Uday! Allow us a chance to assist you. Please send in your contact number or customer ID here, we'll surely connect and help you further with your concern.

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Comments

dhjhh fuooo

from Hosur, Tamil Nadu

Yesterday, I have transferred rs.20000/-, to my sharekhan account from my kotak bank account. Eventhough the money has been debited from my kotak account, the sharekhan account doesnt reflect it yet.

Contact no- [protected]

Sharekhan Customer Care's response, Aug 12, 2019

Verified Support

Hi, we have informed our team about this. They will surely look into it at the earliest and share an update with you regarding the same.

Sharekhan Customer Care's response, Aug 13, 2019

Verified Support

Hi, we trust that our executive has contacted and provided you with the required information regarding the fund transfer. We hope this addresses your query. Do get back to us in case you require any further help. :)