Sharekhan — Customer service

I am Krishna Rao Chettipalli and I am long standing customer of Sharekhan Ltd and seldom seek a specific service. My requests are never attended on timeline basis and take their own sweet time to respond.

1) Whenever I remit funds in my trading account, credit reflects only next day, on many occasions. I had to follow up for same day credit. It is disgusting.

2) Recently, I requested for my CML/ CMR copy which I needed very urgently to initiate a transaction. They took 2 days to attend my request and I lost the chance of a deal.

To summarize, these people are callous and lethargic with regard to customer service and unreliable.