Sharekhan — Kyc documents taken but not yet received update

Address:

Mumbai City, Maharashtra, 400007

My documents i given for KYC update with sharekhan DP a/c and Trading a/c with sign form Adharcard, Pan card and photograph, same documents for my Brother also given and taken by Church gate Office person Name" Avinash" to submit Thane branch submitting on 15th January 2017 till date not receive any confirmation.

as well taken new commodity a/c opening sign form with Cancelled cheque+Pan Card+Photograph+Adaharcard.which also taken on 15th January personally.not given signed return copy.
I contacted several time to him, but no action.
I contact Branch manager"Piyush Shah" on 2nd February, till date he is saying a/c will open soon.
I have doubt, whether my documents are not miss used by sharekhan.

jayesh tailor