[Resolved]  Sharekhan — overcharging brokerage

My userid is akgoyal87 on sharekhan and i was overcharged brokerage on intraday trade dated 26.08.2019 as total traded amount was approx rs.819000/- (Both buy and sell) and as per intraday trade brokerage should be.03% of total amount traded which should be around rs.245/- and if you include all other charges then should not go beyond rs.500/- (Max value if you add your fake charges also) but i has been charged rs.3500/- for intraday (Oh my god) for that i. E. 7 times of rs.500/-. My registered number is [protected]. I think its scam going on in sharekhan broker which should be revealed as soon as possible. I will also approach to all govt bodies to expose sharekhan frauds. I know one thing also sharekhan team will delay this case as much they can to not to reverse overcharged.
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Sep 28, 2019
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Sharekhan Customer Care's response
Hi! This is definitely not the experience we want our customers to have. We have made a note of your details and will soon arrange a call back to address your concerns and assist you with it.
Verified Support
Aug 28, 2019
Sharekhan Customer Care's response
Hi, as per the update received from the team, we trust that they have contacted you and provided the calculation of the brokerage charged. Also, we have sent you the detailed statement for reference via email. Feel free to connect back with us if you require any further assistance.
Complaint comments 

Comments

My client code-2137040 name - Pramod Lamba without my knowledge Sharekhan start SIP Of ICICI Prudential blue-chip Fund of Rs 1000/- why start SIP without my knowledge and information and till date my brokage is three paise. I am very disappointed from these type of service.
Thanking You
Pramod Lamba
[protected]
Sharekhan Customer Care's response, Sep 9, 2019
Verified Support
Thank you for getting in touch with us. We'll definitely get this checked for you. Your details have been shared with the respective team & they'll connect with you as soon as possible.
Sharekhan Customer Care's response, Sep 18, 2019
Verified Support
Basis the update received from our team we understand that they have contacted you and resolved your queries regarding Mutual Fund orders. We hope you're satisfied with the resolution. Thank you.
Lot of issues with Sharekhan stock broking.
1 Premarket order never gets executed
2 It takes more than an hour to accept the order when the Market is live.
Very Bad for spot trading
Sharekhan Customer Care's response, Sep 18, 2019
Verified Support
Hi Ratnakar, we really work hard to provide a hassle-free experience to our users. Don't worry, we will have this looked into for you. Quickly send us your contact number or customer ID and we'll get back.

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