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ICICI Prudential Life Insurance Complaints & Reviews

www.iciciprulife.com
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Last updated Aug 10, 2022
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

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+1 860 266 7766
139
87
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+91 22 6193 0777
101
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ICICI Prudential Life Insurance reviews & complaints(1264)

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A
asifaijas
from Krishnagiri, Tamil Nadu
Aug 10, 2022
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ICICI Prudential Life Insurance — Complaint regarding wrong information on policy term and policy information

Dear Support team,

We have purchased 3 icici prudential life insurance policies on July 16, 2021.
As the advisor was given the wrong information that the policy term is single-term payments. As per his information, we have invested our money in the insurance policy, and the service is also not good as we provided all our documents ( adhar card and pan details ), however in the policy document gender and address all...
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A
ajjugolu
from satna, Madhya Pradesh
Aug 6, 2022
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ICICI Prudential Life Insurance — Request to terminate my agency code

I have submitted my resignation on 17.9.2019 in branch satna mp 485001.

it is still active kindly terminate and provide me the relieving letter to me.

resignation letter is attached for your reference

regards
ajay...
+1 photos
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A
Ashok kumar mandhan
from Kankon, Goa
Aug 3, 2022
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ICICI Prudential Life Insurance — Subject: Cheating by local agents ( advisor) by giving wrong information of icici policy ( number 19562715 IPRU Wealth builder II

Subject: Cheating by local agents ( advisor) by giving wrong information of icici policy
( number 19562715 IPRU Wealth builder II and A0106178 single premium pruI wealth UIN)

Dear sir

In 2015 in Raipur chhattisgarh mr wasim( presently) branch head ICICI PRU at Telibandha chowk Raipur branch OF chhattisgarh) and mr Ahamed miran raza advisor( license no[protected] met me and suggested me, to not to encash...
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B
brijendrakanksha
Jul 28, 2022
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ICICI Prudential Life Insurance — No contact after paying premium

Hi we bought the term insurance for my husband for 1.75 cr, through online portal, every thing went very smooth till the time we have paid the premium fee after that the struggle started :-
1)We need to follow up for medicals with RM assigned ...the struggle is to reach out to them .
2)Once the medical is over they increased the premium amount without informing the reason ...reached out to RM to understand on the same but instead...
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H
hima2421
from Thane, Maharashtra
Jul 18, 2022
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Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : ICICI prudential life insurance
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with ICICI prudential life insurance I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard
Hima Bindu Chenagoni
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    H
    hima2421
    from Thane, Maharashtra
    Jul 18, 2022
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    Pan : BNNPC8153R
    Agent name : Hima Bindu Chenagoni
    Date of birth : 24 Aug 1997
    Insurer type : life
    Insurer : future generali life insurance co.Ltd
    Branch : Thane, Maharashtra
    My status is showing blacklisted for fault of my sales manager with future generali I am suffering for his mistake and could not change insurer
    Kindly help me to get rid of this embarrassment
    Regard
    Hima Bindu Chenagoni
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      S
      Sreyas Nair
      from Bengaluru, Karnataka
      Jul 13, 2022
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      ICICI Prudential Life Insurance — Loyalty Bonus had been promised while taking the policy ,but never paid

      Hi
      I had take a pension plan from ICICI in 2020.
      A loyalty bonus of 1% on the annuity was agreed while issuing the policy.
      The same was mentioned in the ICICI site as well
      Till date I have been following up with customer service, the RM, but just getting lame excuses but no corrective action has been taken against it...
      +2 photos
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      .yogi
      Jul 8, 2022
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      ICICI Prudential Life Insurance — Removal and deletion of agent code from IRDA portal.

      To,
      The executive director, 8th July, 2022
      Shri Randip singh jagpal,
      Insurance regulatory & development authority consumer affairs department
      Mumbai regional office
      Royal insurance building
      12, J. Tata road, ground floor
      Mumbai 400020 near churchgate
      E-mail: [protected]@irdai.gov.in

      Sub: Application for cancellation of agency licence code 01473734

      Dear sir,...
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      K
      kreddy1997
      from Madanapalle, Andhra Pradesh
      Jun 23, 2022
      Jun 23, 2022
      This thread was updated on Jun 23, 2022
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      ICICI Prudential Life Insurance — ICICI Prudential Life Insurance Cant do corporate registration

      My friend life insurance policy of the number C6841010 when he try to register his policy with employer through link https://corporate.iciciprulife.com/Corporate/customer/CTS/CTSRegistration.jsp he is getting following error "Policy Number and Date of Birth combination entered by you is invalid"....
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      D
      Deryck Rodrigues
      from Pune, Maharashtra
      Jun 19, 2022
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      ICICI Prudential Life Insurance — Unpaid Maturity Payout Amount

      This is with regards to my SmartKid Policy: 00962026 which has matured on 16th June 2022. As per email from ICICI Prudential Life Insurance Company Ltd, the pay-out was to be credited to my registered bank account on 16th June 2022. However, the same has NOT been processed.

      I visited the ICICI Prudential Life insurance ltd, Branch at Ghatkopar, Mumbai on 17th June 2022 & enquired the matter. I was informed that the direct credit...
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      R
      Raghuram Jandyam
      from Rajahmundry, Andhra Pradesh
      Jun 8, 2022
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      HI,

      I had raised a death claim for my father in 19th May 21. Till now there is no proper response for claim settlement and all the documents are submitted.
      Policy number[protected]
      Name - J Venkateswara rao
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        K
        Karan79915
        from Amritsar, Punjab
        Jun 5, 2022
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        ICICI Prudential Life Insurance — Regarding Relieving letter

        Dear team,

        I had worked with ICICI prudential from June 2007 till Jan 2008 and my emp I'd was 531302.

        After that I had joined axis Bank and they kept my releiving letter in their records.

        I am in urgent need of copy of my relieving letter as my new organisation is asking for same.

        I have checked alumni portal also but only annexure K is uploaded there.

        Please send...
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        G
        ginugeorg
        Jun 1, 2022
        Jun 1, 2022
        This thread was updated on Jun 1, 2022
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        ICICI Prudential Life Insurance — Policy number B7713102

        I took the subject policy from ICICI Pru life during march, 2022 and later decided to cancel it. I have requested for payout on 3rd April, 2022. And it was received only on 27th May, 2022

        They were in between repeatedly asking thro email for my bank statement. I have provided the statement minimum 6 times. Upon referring numerous correspondences(minimum 15 emails) and telephone calls( 2 international calls), several whatsapp...
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        R
        rocha
        May 26, 2022
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        Policy Number 15468820 was foreclosed without any intimation to us as per the terms and conditions of policy.
        I am following with the Insurer since 14th March 2022, but the Insurer is only extending the dates instead of resolving the issue.
        They told me to visit the nearest ICICI prudential branch if I want to reinstate the policy. Accordingly I visited the branch in the month of March 2022, but till date I have not got any reply from them.
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          G
          Gayatrimehta101
          from Mumbai, Maharashtra
          May 21, 2022
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          Someone from termination department from ICICI pru life called and asked for 50000 advance for giving my 180000/- settlement. They say I purchased a ulip policy in 2013 for which I paid 50000 premium and it got lpased in 2017.

          They claim if I need 1.8 lakhs of money back, need to pay another 50000.

          When asked to send my details on an email they denied. 17564051 is my policy no they siad. And guy who called from client relationship is Vinod icici prudential [protected].

          Something is fishy. Plz check and help
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            P
            Purushotam Kr Thakur
            May 14, 2022
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            ICICI Prudential Life Insurance — Remove the My PAN CARD No from IRDA

            Dear Sir/Madam,

            This is Purushotam Kumar Thakur . I worked with Icici prudential Insurance company & now I resigned from Icici Prudential and got an NOC also from the same company.

            Now i applied for a job in another company but my pan number is showing on IRDA website so i am unable to join the new job.

            Request you to please remove my pan number from the IRDA website.

            NOC & Screen...
            +2 photos
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            B
            Bajibabutripuraneni
            from Tenali, Andhra Pradesh
            May 7, 2022
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            ICICI Prudential Life Insurance — Resignation to my agency code:ICI01409194

            Dear sir/madam
            I am BAJIBABU TRIPURANENI. I joined as adviser in your company with agency code:ICI01409194.But i haven't done any policies till now. So hereby submit my resignation to my advisor post. So that i can join my new job.
            So i request you kindly change irda status....
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            S
            Sundara Raghavan santhanam
            May 5, 2022
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            ICICI Prudential Life Insurance — ICICI Pru Pure Protect - Elite

            I wanted to cancel my policy.
            I sent an email. But forgot that I had set auto payment and the date for the deduction was the same day I sent to email to cancel as well. The money got deducted already. So I requested to cancel the policy and refund the amount. Because the money got deducted on 30th April 2022 and the premium due date was 4th May 2022. I asked kindly to refund the amount as the money has been deducted before the due...
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            D
            Dikkat
            from Dehradun, Uttarakhand
            May 2, 2022
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            ICICI Prudential Life Insurance — Policy

            Dear Sir,

            Please update the status of my policy 91373423. I had submitted all my documents on Address: 1st Floor, 69, Krishna Tower, 384, Rajpur Rd, near Dilaram Chowk, Bhel Chowk, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001.

            Documents are submitted 10 days ago still the customer xare is saying that no request is updated.
            Some day customer care says that money will be credited on...
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            K
            Komal Navlani
            Apr 27, 2022
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            Name - Kavita Navlani
            Emp I'd - 5078283
            Concern - reliving letter
            I resigned on 4th oct 2022 and my last working day 21st oct 2022 . As discussed with HR(Anupriya Sharma 5080480) and she told me you can relieve early, no any deductions in your salary and you ll provide your reliving letter. But I received recovery letter. I put many mails to HR but they didn't ans me ..i am unemployed since 6 month.. because of her .and this is torturing me . I have all mails and proof.
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