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ICICI Prudential Life Insurance Complaints & Reviews

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Updated: Feb 12, 2025
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ICICI Prudential Life Insurance reviews & complaints(1336)

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R
Roku2503
from Pune, Maharashtra
Feb 12, 2025
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Excessive calls and messages and mails

I have a policy with icici prudential since last seven years. The company or the policy works totally fine. But in the last six months, i have been getting continuous calls and mails from an individual named dutta jadhav to meet, call or discuss about my policy and some changes in the same.
It has been so many times that i have told him that i cannot attend every single call or mail as i am in the profession of indian armed forces...
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P
Parameswarancs
Oct 26, 2024
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Premium paid in advance not added to fund value

I was sent a message to pay my premium in advance and get advantage. Hence I paid my premium due in Dec in advance in Oct. It is still not added to my Fund value and the call centre said two weeks back that it would be added to my fund value in 2 days. But when asked today, 26th Oct, they say that it will be added only on the premium due date. Why was I sent a message asking me to pay in advance and get advantage? Is this not cheating?...
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Srikanth Chinta
Jun 13, 2024
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Fraud Call

Call saying a policy - Life Stage Assured Regular Tax Saving plan
endowment plan about to expire by tomorrow.
the person said they were from renewal department
call from mobile number [protected]...
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B
binupaul2
Jun 13, 2024
Aug 23, 2024
This thread was updated on Aug 23, 2024
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Scam/Fraud call about ICICI Prudential Life Insurance

Received call saying I have a policy that's expiring and if I want to claim it, pay some amount now and get the funds.

Policy No: 55237638

ICICI Prudential Plan

Name of the product: Life stage assured regular tax saving plan

policy term is 10 years

premium paying term 10 years

Invested premium 50, 000 – 29th March, 2015

Date of maturity...
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P
payal24jan
May 29, 2024
May 29, 2024
This thread was updated on May 29, 2024
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Address: Austin,Texas

I am being dodging from one employee to another but nobody is assisting with proper response and respectfully. All of the employees got no manners how to respond customers. When i am mentioning from front that i am in cst time zone give me time accordingly this "Simran Arora" messaged me with 1 to 5 PM, which is night at our side. This is how you deal with NRI clients???

Here i am approaching consumer forum but i might have to file police complaint in India as we have invested alot of money which are in loss due to no assistance since 2 yrs. Attaching below the communication screenshots with Himanshu Jha and Simran Arora
+3 photos
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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    N
    Naveeen Kesherwani
    Mar 12, 2024
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    Fraud and less maturity

    Address: nirmal palace pratapgarh

    Dear Sir
    I had taken an insurance from ICICI prudential whose policy is 11398385. I paid premium in this policy continuously for 15 years. I received the maturity of this policy on[protected] in which only Rs 217568 was paid to me whereas the fund value of this policy was above Rs 4 lakh. I had seen this fund value a day before and also on the day when the payment was to be made. The company is now saying that you have been paid as...
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    P
    patsbly
    Mar 3, 2024
    Mar 3, 2024
    This thread was updated on Mar 3, 2024
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    Resolved

    Delete my URN No ICII1608111014 and PAN Card No BHQPP3019J

    Address: 1st Floor, Mig 2/54, Opposite Vasavi School, K.H.B. Colony, Infantry Road, Netaji Nagar Bellary, Karnataka Pincode: 583104

    SIR Delete my URN No ICII[protected] from IRDA Portal
    also delete PAN Card No BHQPP3019J
    as i am facing some problem in another portal...
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    G
    Girija64556
    Feb 29, 2024
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    ICICI Prudential Blocked my registered email id

    ICICI Prudential is turning out to be a real fraud entity. This shameless company sends a mail for digital life verification with a link that doesn't work. On top of that these fraudsters have blocked my registered mail id and the mails which are sent to [protected]@iciciprulife.com is neither responded nor acknowledged. They just want to stop my payment. Just want to loot investors' money....
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    S
    sumit7277
    from lakhisarai, Bihar
    Feb 18, 2024
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    Remove my pan id in irda

    Address: Kiul khagour, lakhisarai(bihar)

    Please remove my pan in irda portal...
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    L
    Lekha Reena
    from Chennai, Tamil Nadu
    Jan 18, 2024
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    Collected money through agents cheating

    ICICI PRUDENTIAL LIFE has an agency name Visa Insurance Chennai...

    Recently an employee contacted and mis used my details n applied for two insurance without my knowledge...

    I mailed ICICI PRUDENTIAL so many times saying that I want to cancel those insurance...but icici fails and favouring those cheat employees...
    Replying me this is not you email id...I don't know who's mail I'd they used...
    br...
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    L
    Lekha Reena
    from Chennai, Tamil Nadu
    Jan 15, 2024
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    Agent cheated me took money

    I am Lekha Reena I0713318 recently a know person unwanted pushed me into this policy asking me to help them to fulfill their Target on December 2023...They took some details of me applied on their own...they promised me to refund but again they applied one more policy...they took Gpay of mine again... totally took 10000 guided me how to speak and now they are not giving money back...

    One of friend told me to upload those Audi...
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    S
    Sanjeet Parihar
    Jan 10, 2024
    Jan 12, 2024
    This thread was updated on Jan 12, 2024
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    Resolved

    Delaying repayment for policy 31539954

    Subject policy was surrendered and completed the lock in period of 5 Years on 24-Dec-23. Since then, I am regular contact with Back office and Customer care for repayment on my NRE Saving account. Today is 10-Jan-2024 and I have following experiences to highlight:
    1 Back office and Customer care are not aligned
    2 they claim that repayment was made on 26th but account was frozen.
    3 they issued a cheque to my domestic...
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    M
    mailvenkataswamy
    Jan 9, 2024
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    Policy Elapsed...Pay To revive

    Got a similar call today
    Policy Number: 55962365
    Date of purchase: 31 Mar 2014
    Policy amount: 50000 policy (now it has grown nearly to 8 L)...
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    M
    Monupala
    from Ghaziabad, Uttar Pradesh
    Dec 25, 2023
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    Remove my pan card from IRDA

    Respected sir,

    My name is Monu pal, i have joined Icici Prudential life insurance company limited as an employee 5 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

    Applicant name- Monu pal
    Father name- Rajbeer Singh
    Date of birth- 04 April 1985
    License no 1145445
    Certificate no -
    Type individualbr...
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    M
    Monupala
    from Ghaziabad, Uttar Pradesh
    Dec 25, 2023
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    Remove my pan card from IRDA

    Sir i request to you, please remove my pan card from IRDA

    NAME - MONU PAL
    PAN - AYYPP9779R
    MOBILE - [protected]...
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    D
    Dr. Kannan Subbaram
    Dec 19, 2023
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    Unethical behaviour

    Address: ICICI Prudential Life Insurance, Mumbai, India

    Dear Sir/Madam,
    I am an NRE customer with two ICICI PRU LIFE policies.
    Just to let you know, I received an email from the branch manager, of ICICI Pru Life Madurai branch, saying they work at ICICI Prudential Madurai.
    They asked me to surrender my guaranteed wealth protector policy.
    They are saying that the ICICI prudential Mumbai office authorizes them.
    They know all the details of my policy.
    Please...
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    D
    Dr. Kannan Subbaram
    Dec 19, 2023
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    Unethical behaviour

    Address: ICICI Prudential Life Insurance, Mumbai, India

    I am receiving calls from ICICI Prudential Life Insurance offices located in Chennai, Madurai, and Coimbatore to surrender my policy before maturity. Even the ICICI Pru branch manager is involved in this issue. They are calling and asking me to close the existing policy and reinvest in other insurance policies. I suspect this is a scam. It is unethical. They know all the details of my policy number, fund allocations, policy numbers my mobile...
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    K
    Knp1981
    Dec 2, 2023
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    Unethical Advice

    I was guided by ICICI Prudential staff to liquidate my tax-free investments (NRE FDs and another ICICI Prudential policy) with ICICI and purchase their SARAL Pension policy. While all the benefits of policy were explained to me the tax implications were conveniently not explained, I have cancelled my policy after noting TDS deduction from the first annuity payout, but ICICI is refusing to pay interest for the duration my funds were locked...
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    K
    Knp1981
    Nov 26, 2023
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    Unethical Advice

    Address: ICIC KD Rd Branch, Mysuru, Karnataka

    I have an existing NRE account with ICICI. When I visited my branch for some general query, unrelated to my account, I was encouraged by the branch staff to liquidate my existing policy with ICICI Prudential along with some of my FDs, all of which were not subject to TDS, and purchase a ICICI Prudential Policy for which annuity return is subject to TDS. The branch staff clearly knew about this but did not highlight this to me and instead...
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    S
    Sherryone
    Nov 10, 2023
    Nov 13, 2023
    This thread was updated on Nov 13, 2023
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    Resignation agent code ICI01355013

    Please revoke my agent code ie ICI01355013...
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