ICICI Prudential Life Insurance Customer Care
ICICI Prudential Life Insurance Co. Ltd.
Customer satisfaction rating: 23%
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961
COMPLAINTS

ICICI Prudential Life Insurance Customer Care

ICICI Prudential Life Insurance Co. Ltd.

Address
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
117
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67

Mobile:
Mobile:
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72
down
51

Customer satisfaction rating
23%
Complaints
961
Pending
215
Resolved
164
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So far so good - The company responded to our notifications and is working on resolving complaints.

ICICI Prudential Life Insurance related photos (81)

ICICI Prudential Life Insurance Complaints & Reviews

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ICICI Prudential Life Insurance — icici prudential policy savings suraksha cancellation/amendment

 sarvangan on Feb 15, 2019
Dear sir/madam,

I was told by ICICI pru representative that after surrendering my 2 existing ICICI pru life policies, they can arrange a new policy which will have few years (less than 3 years) premium payment term for which total premium will not be much more than existing policies surrender value. I accepted for the offer and surrendered one of my policy but I received the policy with 12 years premium payment term with each year 1.5 lakhs as premium payment, which is huge and may be not possible to affordable for me. I initially opted for 10 years maturity period but they provided...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — cancel policy

 sandeep sapahya on Feb 14, 2019
I want to cancel my policy ob10557187 application no
Please cancel it and refund my monry in my bank account[protected]
Name sandeep kumar
D. O. B 14/02/1978
Village pathiar the nagrota bagwan distt kangra h. P

Please look this matter imake payement by mistake please solve my problem iam a regular customer of icici bank last 7year
Please solve it
[protected]...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — un necessary give life insurance policy no 34229802

 Yuganshuseth on Feb 13, 2019
Sir I have book aa flat in migsun villasa in sub vention plan and loan with ICICI bank Kaushambi branch they collect the documents from me for insurance saying that it is mendatory with home loan I said you will collect but hold my insurance procedure till I confirm today suddenly I get the email and message for my insurance policy generate...this is totally harrasement of human ...what should I do now more kindly suggest...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — for the cancellation of my policy application and refund of my paid premium

 mbanmali on Feb 12, 2019
Respected sir,

I banamali montry resident of chandra apartment, gandhi nagar, hyderabad-telengana-500080. I have made payment of rs.6404 for
Icici prulife iprotect smart. On 5th february 2019 and my application number
Ob10706804. I would like to cancel my policy as i am unable to pay the next amount and would like to get the amount refunded to my state bank account no - [protected], ifsc code-sbin0016132, branch code-16132, koraput bazar branch - koraput, odisha-764020 that is in my name banamali montry....
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — feeling cheated - icici never again

 fsc14 on Feb 10, 2019
Feeling cheated - icici never again
Invest in icici - never again.

Icici venture iaf 3
I invested in iaf series iii... It's a complete scam.. Whilst seeking investment to the size of 25 lacs, they promised 25% returns and time limit of the fund should have closed long back... Three years they extended without any consent, rather they have forced investors to keep invested without any exit strategy for investor.

Icici gsip
Gsip another policy we invested, again its a scam with thousands of unhappy investors due to icici misselling. Again thereto...
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential Life Insurance — I didn't collect my experience/relieving letter

 RichaVaid on Feb 6, 2019
Hello sir,

I worked for the company icici prudential in 2006 (For 2 months only) at jallandhar, punjab.
Due to some reasons i didn't collect my experience/relieving letter from the respective company.
Kindly help me with the documentation from the company icici prudential.

Thanks
Richa vaid
Vaid14richa@gmail.com
Student at imsproschool, delhi...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential — refunds and cancellation of policy.

 Sagar109 on Feb 4, 2019
Forcefully icici branch office applied this policy and smartly send all documents after 1 month of policy so that i can not take advantage of free look period. Now not accepting my cancellation request which is send by mail. Now i am not willing to have this policy of premium101000 rs. [protected]

Icici bank branch: chikalthana, aurangabad. Maharashtra....
Complaint comments  Read comments Complaint category Banks

ICICI Prudential Life Insurance — debited premium cancellation

 Harshal Kishor Churi on Feb 2, 2019
Dear sir
Today morning my account#[protected]. Is autodebited with 60000 rupees for the premium of icici wealth builder policy. But i don't want to make payment right now. I am in need of money. Hence cancel this transaction and request you to refund 60000 rupees to my icici bank account#[protected].
Please do the needful.
Attached find statement for transaction details
Thanks
Harshal churi
[protected]...
Complaint comments  Read comments Complaint category Health & Life Insurance

ICICI Prudential Life Insurance — term insurance declined but has not given reason and refund

 doddi99 on Feb 2, 2019
Hi,
The insurance application number of icici life term policy ob10610214.

The icici policy has been declined but there is no letter to mention the reason and when the refund is going to happen. Are they making money like this first taking money in advance and then delaying to refund and making us struggle?

Already few top management of icici is in the cbi radar for corruption. That whole institute is corrupt i guess. They treat customers like animals. There is a asm who comes to cancel my application i made through coverfox. He says then i can derectly go...
Complaint comments  Read comments [1]Complaint category Insurance

ICICI Prudential Life Insurance — regarding redemption process

 maredi on Feb 1, 2019
Dear sir/ madam,

I request you to please stop the below mentioned folio numbers for redemption process.

Actually i thought i want to stop monthly deduction in my saving bank account (Ecs cancelation), because last 10 months market is not good. And also i thought that i want with draw the amount when ever market is good (Redemption).

The above thinking i have expressed to icici bank habsiguda person ms. Geetha. She also accepted that and she only told how to write the letter and also same day she advised for recurring deposit. I have done monthly recurring...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Life Insurance — I protect term plan

 AseemKumar on Jan 30, 2019
I had taken policy in jan 2017 and in july 18 i had gone through angioplasty, but not claimed through icici pru, just informed them about the same in end of july 18.

Check the mail received from icici pru..
In response to the same, we state that the aforesaid policy was issued on january 29, 2017 basis the application received. Further, due to non-receipt of renewal premium amount due for october 2018, the policy had attained to lapse status.

We understand that you had approached the company for reinstatement of the policy. Post evaluation, requirement for...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — signature forged 28223541

 keith armstrong on Jan 27, 2019
Signature forged by the employee. I am been issued an policy without my knowledge. The complaint was the icici prudential is playing with customer money, and they do as they wish and feel no action will be taken againts them. This incidence is similar they have issued a new policy by doing my signature on all the form as i had said that i don want do invest as that money is required for some other reason, the attached copy of forged signature is attached bellow pls help me in getting my money back by cancelling the policy this fraud employee and company is not ready to give any reply on my complaint...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — signature forged

 keith armstrong on Jan 27, 2019
I would like to highlight the fraud done against me as i have been issued a policy without my knowledge, and my signature are also forged for doing that.
Have attached the copy of my forged signature. During this period i was not in mumbai when all this process has been done. This people are paying with customer money and misuuse it as per their requirement.

Kindly take it on high priority.

Regards
Keith armstrong
Karmstrong47@gamil.com...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — fraudulently given policy terms and conditions not as per assured.

 stanleypk on Jan 26, 2019
Dear sir,
I was given a policy no.[protected] icici pru elite life super - rp. The the terms and conditions of the policy is not as per confirmed by the bankers. I also called the customer care for cooling off of the policy and refunding my payment. Knowing that i presently am outside india they have refused saying that i have to physically go to cancel my policy which i cannot do fo the next 4 months. I have also replied to their communication email that cooling off may be carried out but no response received.
I have been fooled by the bankers even though i want to cancel the policy...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — not refund money after cancel policy

 Raveendra Saini on Jan 26, 2019
Dear sir/madam
मैने अपनी bike passion xpro ka insurance 26 june 2018 को hero showroom मे ही 02 year का insorance करवाया था लेकिन icici insurance company के agent की गलती की वजह से मेरी bike के insurance मे केवल मेरा नाम और मेरी bike का no. ही सही था बाकी सभी detail गलत थी जिसकी वजह से मुझे अपनी bike का insurance september month मे cancel करवाया मैं agent...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — future perfect

 Maxon Mathias on Jan 22, 2019
Dear sir/ma'am
One of the employee of icici prudential had done the policy in december 2018. The application number of the policy is os[protected]Future perfect). Since i did not like the features of the policy so i wish to cancel my policy, i have already submitted all the required form and the documents to the respective branch but no action has been taken. Branch employee is stating that the policy has been issued through provisional issuance due to non submission of the documents and the same has to come back to proposal status. Its been almost a month and the policy has not come to the...
Complaint comments  Read comments Complaint category Health & Life Insurance

ICICI Prudential Life Insurance — icici prudential life insurance mis selling and freelook

 ksmak on Jan 19, 2019
Dear sir/mam,

Its a surprise to see even after negative confirmation for the policy and constant resistance bank has issued the policy (Application no. Os10583281, icici pru life time classic).

I am an nri and this is very worng use of my funds without my consent. Policy seller has given constant wrong information and not ready the ackowledge the wrong given information even after policy is been issued (Without my consent). Kindly explain the deed, and just cancel the policy as it falls in freelook period.

Thanks,
Ketkee...
Complaint comments  Read comments Complaint category Banks

ICICI Prudential Life Insurance — false promises for selling policies

 robin1992 on Jan 15, 2019
This is regarding the policy no. 21523854 & 21206536, agent has given the wrong information to my father regarding the policy, actual policy is 7 years payment term with 10 years policy term, but agent has given wrong information and informed that we can take the money at any time even after one year, in believing this my father has deposited the inital amount and also signed ecs form, now because of ecs they have taken the amount for the year 2018. Now my father asked for the closure, but they are lying we have never said it is one year payment, we have to pay for 7 years. This kind of false promises...
Complaint comments  Read comments Complaint category Insurance

ICICI Prudential Life Insurance — non receipt of policy bond of policy no 21713845

 anjujlgautam on Jan 11, 2019
With respect to above subject it is inform that policy bond of the said policy number 21713845 has not been received so far even after a year. So i am unable to know the policy terms and conditions and assured amount etc. Even after many complaints employee of icici, bhadshah nagar lucknow branch manager other employee sandeep tiwari is not responding and now pressurizing to pay 2nd premium without issuing the bond of the policy and also threatening through sms and phone calls...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

ICICI Prudential Life Insurance — cheater employees and cheater company icici prudential.

 Gautam Chawla7860 on Jan 11, 2019
I having a policy bearing no. 31777757 have serious issue with the agent. False claims are made by your employers just to get promotions and cheat the customers. False claims are made by your agents and customers are befooled. My premium amount and time period was exceeded against my will. Also the agent refused to cancel my policy as he needed good reason to cancel the policy or else he won't close the policy. I would request you to take strict action against your this employee and also demote him. I strictly told him that my premium amount to be 50000 but he changed it to 100000 also premium period...
Complaint comments  Read comments Complaint category Insurance

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