Sharekhan — Unethical behavior - shares withdrawn even after adjusting account balance

Address:

india

I have bought some shares in sharekhan which should result in my account balance to almost zero but thats not the case so I bought some other shares as well which resulted into negative balance of ~ INR 876.35 after couple of days.
Now when I checked in mobile app it was showing -ve balance so I loggedinto website of sharekhan but there it still should be positive balance of INR 32* so using this I bought 2 shares from yes bank to make sure its not negative in my account balance and it even executed my shares.

later on 6th April 21 I got a MOBILE Message saying:

(MOBILE Message[protected].#2120214 : Pls note that Shares worth Rs.876.35 ( YESBANK 57 ) will be sold today during market hrs to clear the pending dues (last 5 days) in your a/c. Pls check our website report/call your RM /[protected] for details Team Sharekhan

MOBILE Message:
[protected].#2120214
: Pls note, Rs. 876.35
is due since 5 days. Pls pay today by 5pm/reduce position to
avoid share sale tomorrow. Ignore the msg if funds are alrdy trfd/stocks are already squared-off. Pls check
our website report/call your RM /[protected] for details Team Sharekhan

Note: The above message is received on 6th April but in message it shows as 5th April.

So I have adjusted the amount into equity 6th April morning hoping no shares will get deducted and it even reflected immediately and I was happy nothing will get withdrawn from account everything will be fine but I received this message on 6th April evening:

MOBILE Message:
EQ trade confirmation for your order(s) executed in a/c #2120214 dated 06/04: YESBANK([protected]@15.65) (avg). Pls write to [protected]@sharekhan.com for queries - Team Sharekhan

I was shocked. now today (7th April) when I check my shares they are withdrawn and my LOSS is 12707 INR.

my average share price at the time they removed was ~52*
they want 57 shares so even in that way it should be 57 * 52 which should be around INR 3000*

There apps don't work properly the same account shows different account balance in mobile and website. I'll attached the images related to this.

So I raise a complaint on SHAREKHAN to add my INR 12707 worth shares back to my portfolio as I have adjusted the balance on the day as per the received notification via SMS before 5 pm.