Sharekhan — Worst Managers in Chennai Purasawalkam Branch (Prasanna Venkatesh & Kamesh)

 
2 Reviews
 Ramesh Ramesh M
I was given branch shift request in chennai - alwarpet branch. But Chennai Purasawalkam branch managers ( Mr Prassan Venakatesh & Kamesh 044 – 4021 5555 /[protected] they telling like innocent it's online account not required branch shift like that. Regarding this I have sent an email to sharekhan customre care (myaccount@sharekhan.com). They replied like we forwarded your request to your current mapped branch(Purasawalkam). They reverte like we will not approve like that. I called customer care and asked what is the solution, they confreneced the call to my current branch instead of branch manager his team member kamesh joined in the call. In the call he is asked is any service problem he asked. I said not issue in service. As my (customer convenient) I need to shift my nearest place. My account was earlier in this location only. Finaly with out proper answer they are simply denying the branch shift transfer (with chennai we will not do like that). I told in the call I am not moving sharekhan inside sharekan account only I am asking branch shfit why are not doing for customer convienent. They (Mr Prassan Venakatesh & Kamesh ) are fearing whether our profit will loose like that. Sharekhan customer care also not providing this solution. So any body want to open account sharekhan think about this branch. Please update where I can escalates this problem & get the solution
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Comments

Sharekhan Customer Service is Pathetic.

By mistake, I transferred INR 62K from my NRE Account with IOB Bank on Feb 8, 2018. Only after the intended recipient alerted me by Feb 28 or so that he is yet to receive the Funds, I realized it could have been wrongly remitted to Sharekhan..as on that date I had transferred another INR 80K + to Sharekhan from (my and my Wife's) Joint Account. IOB confirmed that Sharekhan had received the INR 62K. However, Sharekhan neither credited the INR 62K to my Wife's Sharekhan Account nor informed me. Now even after writing to myaccount@sharekhan.com as well as the Relationship Manager Mr. Prasanna Venkatesh, they are neither replying nor Refunding the Money that they are surreptitiously keeping without Crediting. Very Pathetic Service.
Regards
Siddique
Sharekhan Customer Care's response, Mar 9, 2018
Verified Support

Hi Siddique, we’ll surely look into this. Request you to share your contact number/customer ID as it will help us to assist you with your concern.

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    Sharekhan - Worst Managers in Chennai Purasawalkam Branch (Prasanna Venkatesh & Kamesh)