[Resolved]  Sharp India — LED TV Manufacturing defect

Address:144011

Dear Sir
I had purchased sharp (Aquos) LED 32 " ; Model LC-32LE350M ; Sr No :[protected] from your company and was running smoothly with ordinary set top box of dish TV with 3 cables RYB . But now when we purchased HD set top box, it failed to work . When got checked by your engineer, he told us that HD port is not working and is defective and needs replacement of parts .

I want to know from the company that when this port was never used before, than how can it be faulty . It seems that the TV was supplied to us with defective port, which could not be checked as HD set top box was not there at that time .

And this is fault of the company that TV was delivered defective at the time of supply . Pl look into the matter and arrange to get the same replaced free of cost

Thanks
AK Dhir
Was this information helpful?
No (0)
Yes (0)
May 10, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Sharp India Customer Care's response
DEAR SIR,

Kindly revert back with your registered contact mobile number so that we can able to trace your complain

Regards,
Sharp India Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharp India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    230
    Pending
    0
    Resolved
    63
    Sharp India  Phone
    +91 21 3725 2417
    Sharp India  Address
    Gat No. 686/4, Koregaon Bhima, Shirur, Maharashtra, India - 412216
    View all Sharp India contact information