Sharp India — refrigerator sharp 596 ltr stopped cooling

Address:A 77, Double Storey, Ramesh Ngr, ND, New Delhi, Delhi, 110015

Dear sir/mdm
We bought a refrigerator sharp, model
Sjpt66r - hs, serial no. [protected], from vijay sales janakpuri, nd in 2012. Still in warranty but cooling has come down to zero. Mailed complaints twice but no response. I put up telephonic complaint with ticket no. 19202295 on 8-5-19. No response. Is anybody listening? Scorching heat and no ice.
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The company is not responding to my complaints after the technician attended the gas leak problem and gave a warranty of 3 months. We have made at least 2 complaints with customer care but didnt attend even after assurance. It seems the company is waiting for lapse of warranty period, so that charges can be levied again

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