Sharp India — required remote for sharp tv lc46le835m

More than a month now i spoke to sharp pune for my requirement of remote no. Ga986wjsa. They sent the remote to their service provider at ponda goa.
Upon contacting him. He told he is not providing service in north goa. If you want remote you have to collect it from ponda. Yesterday upon contacting him
From madgaon about 3pm he told that he has closed the shop. Now you come tomorrow.
We have requested him to send it by courier which he refused to do. Even i am ready to send money on line before dispatch. Both ponda and pune refused to send by courier.
This is the pathetic kind of service we receive after spending so much money and showing trust on this type of so called big brands.
Now i want to buy remote pl. Help me to get it at the earliest.