Sharp India — Sharp Inverter AC not working customer care not responded


Hello, i am vijayan in trichirapalli tamilnadu.
I have a sharp inverter ac model number ah-xp18pht. I bought this 2 years ago from chennai. It was very good & impressed me a lot, but for the past few months i have a problem in my ac. After a couple of hours running, the cooling of ac went down and only the blower was running for next few minutes. After that blower also went off and the display light blinking continuously. Some time this problem occur immediately when i switched on the the user manual, it was mentioned that to call the service centre if the lights are blinking (Attached a video to show how the unit blinking). So i called the technician from sharp, but he doesn't have any knowledge about inverter ac. He also advised me to not to buy inverter ac for at least next two years due to lack of knowledge for the technicians in the city!!!. I'm surprised, how a company like sharp released a product without trained their technical persons? Very disappointing after sales service from sharp. I can't believe this. I have again booked a complaint on august 5th my complaint number is 173200. No one is came until today. I have called 4 times to customer care & finely they give me a number [protected] (His name is ramesh in chennai). I contact this person he gave me another number[protected]His name is rameswaram in trichirappalli). I called this guy several times, but he didn't pick my calls. Again i called ramesh & told him that i will go to consumer court, if no one came. For that he told me to go ahead for legal action!!!

Finally i have arranged a third party to service the ac, he told that the outdoor unit electronic board need to be replaced, but the board is not available in the market. I don't know how to get the new board from these fellows. Please help me.
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