Sharp India — Washing machine shockers not working & net not replaced!

Address:

122011

1. The sharp fully automatic washing machine was bought from vijay sales at gurgaon – sector 29 on 2 nov’14.
2. The complaint no. 647123 had been logged since march 8 & i have trail mails of follow up.
3. I have also sent reminder 6 times that i require a filter bag & shockers are not working properly (The same is still not provided & no one has visited my residence – a 603, alaknanda apartments, plot gh 45, sector 56, gurgaon, haryana – 122011)

4. They also stated that some technician visited which is wrong, since my date of the first complaint in march’16 no one has visited to check or called!
5. They had again given me a fresh complaint no. 178582 stating the technicians will come within 24 hours to resolve my issues
7. Customer name: neelam dahiya
8. Registered mobile no: [protected]

Please resolve my issue as nothing is being done about it!!!