Shell India — i am complaining about the poor service at your fuel station at mananthavady, road mysore 570008

Address:	Mysore, Karnataka, 570008
Website:	consumer complaints.in/shell

I am a fan of shell for several years and i have a very positive outlook about shell and its services.
I stay very close to your fuel service station at h. D kote road, (Opp nie college) mysore 570008
Of late the services at the petrol station is very poor. First, the staff, attitude towards customer is very unbecoming to say the least. They have no manners and it looks like most of them have been picked up from the nearby circle and offered a job. They treat customers especially the elderly and ladies with complete disdain.
The manage of the service station is not to be seen at all, and when asked for the complaint book, they say that no such thing is available. Accessory service like air is not regularly available. Most of the staff while away their time chit chatting and never concentrate on the clients.
While i am very happy with the quality of both diesel and petrol, the services of the staff is absolutely zero. It looks like people have been recruited from the villages, with absolutely no training in dealing with customers.
May i also add that the services of your branch at hunsur road, mysore is good and courteous. I request you to kindly address the problem here.
Regards.
Dr. Ignatius md