Shell India Complaints & Reviews

I filled Rs.3148.20 Diesel for my car on 15.07.2021 at 12:46pm and they scanned the Code but points are not added and they asked my number but still not added, this is Second time happen in same petrol pump

Rude behaviour by staff; air checking machine not working and no complaint register available in the petrol pump

Guys shown indicator with Zero but actually the meter reading started with 100 Rs. Have noticed and suddenly one more employee from same petrol bunk came started arguing rather than proving,

Ihave shell cash card, i have been using it for quite an long time. I had received an message from you to as to the validity of the card expires next month and thereby i need to exhaust all the amounts available in the card but unfortunately i had recharged with Rs.8000/- previous day itself. In this regard i met the staff at the counter at Dr.Rajkumar road shell petrol bunk where this card was issued, he gave me confidence that he excess money would be refunded not to worry. In this regard i have written mail to the cusotmer service and inturn they have been asking the same details which i have sent them in my trail mail and they have been giving unnecessary excuses from past 10months...this is one which i never expected from shell...i think they are palying around with me...pls suggest should i place and consumer complaint aginst the bunk who have issued the card... i am really frustated in attempting to call them and writing mails to them which they dont answer...i would expect sincere reply from the CRM department in this.. they can reply back to sathya.[protected]@gmail.com or can call me at [protected]