[Resolved] Shengli Telecom Pvt Ltd — shengli isp used abused language and disconnected my internet connection from his side before expiration date of subscription
N
Nilesh1611
Address:
Thane
Was taken internet connection from shengli telecom for 1 yr and subscription will be ended on 13th july 2020. But since last one month i am facing problems of discontinuity of internet connection several times. Also unavailability of internet for 2-3 days continuously.. For the same as i approached local isp provider in thane, he used abused language and threats to me and denied to do maintenance work in time. He spoke me that i don't have time. Whenever i will get, i will be solved your problem. When i expressed my urgency of wfh then he demanded extra money. Now he disconnected my internet connection for those i have already paid money for it. I have called on customer care number, they also not received any calls. It is very serious issue that without any intimation local isp disconnected my internet before expiry date.
I requested to strong action against such type of internet service.
Shengli isp used abused language and disconnected my internet connection from his side before expiration date of subscription.
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Jun 27, 2020
Complaint marked as Resolved
Company should take strict action against Local ISP. As before expiry date, if my internet is disconnected from shengli ISP, please refund my money back as break the terms and conditions
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