[Resolved]  Shine.com — Amount paid for services,no service till now received. Service manager are arrogant.

Respected All,

Just want to give in knowledge some facts.

I had taken Premium paid services with Shine.com, inspite my father was hospitalized, i am having all call recordings of same.

I was not informed in advance about the charges, and just made the payment stating job assurity in 15 days. After 2 months I haven't received any single benefits of the same. Even I had not received my updated Profile summary and education verification ( they are still unverified), you can personally check the same.

After connecting with your team, i just get arrogance and no problem resolution.

I accept every company is having targets but these could be adjusted with services. A person paying premium if get proper service, will only provide you positive word of mouth, but here no one is responsible for there part.

With sorrow heart, this is not the standard anyone would expect.

Request to refund amount

Already requested many a times. Having all call logs of your team assuring job

Order ID - CP434418
Order ID - CP434425, CP434413, CP434409,
Was this information helpful?
No (0)
Yes (0)
Jan 25, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2022
Shine.com Customer Care's response
Dear Sir,

Our concern team had already replied to your all concerns via email.

Please check and If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Complaint comments 

Comments

Dear Sir,

Refer to your complaint, our team had already replied on your all concerns via email.

Please check and If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Turk419's [Complaint's author] reply, Dec 16, 2022
Your team is giving generic answer i haven't given any acceptance, this need to be checked apart i am having call logs were confirmations were given for 15 days job assurity, still after 2 months when I am again and again asking for refund as per your policy i am not getting any revert

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4353
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information