[Resolved] Shine.com — cheated by shine.com, demanding money again again with fake commitments

Davesh Kumar Chauhan

from Chandauli, Uttar Pradesh

Address:	209725
Website:	www.shine.com

Dear sir/madam,
I have been cheated by shine.com. I got a call on 13.02.2019 from shine.com for registration on shine.com with amount of Rs. 4248.00 with this they are committed me to giving 30 days of job alerts and help in conducting the interviews in good companies accordingly I have paid this amount to shine.com.
But after paying this amount again I have recieved a call by demanding again Rs. 10698.00 with this they offering me some other services, again I believe on his words and paid the same.
But after paying that amount again they are forced me to pay Rs. 12744.00 by saying without paying this amount your subscription is not getting complete hence I again paid demanding amounts and I felt my self cheated at that time.
Now they are again demanding Rs. 40000.00 for further processing of my services by saying if I am not paying than whole amount will be waste.

Please find attached payment invoices.

Please help in return my money from shine.com.
And take appropriate action again shine.com

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Mar 26, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

Refer to your complaint, we would like to notify you that after availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning. We believe in transparency of products / services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team clearly explain you about the product and services. At that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls.

We would urge you to utilize the service and take a greatest advantage of it.Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization, please feel free to contact us.

Regards,
Team Shine