[Resolved] Shine.com — Compaintp about hidden charges and return of money back

[email protected]

from Ahmedabad, Gujarat

Address:

FLAT NO. B-407,SIGNATURE SAMPAD SOC, NEAR GOKULAM SOCI. UJALA CIRCLE SAR

Dear team,
On today 09/03/2021 by keeping faith on shine .com services I have made
Your team has made fool for rs. 3074 + Rs. 7964 for without giving information about hidden charges
After every transaction they told me this will be final charges but as you policy part they made me fool and again asking for Rs. 11, 000/- which is not possible at my end so please close your services and return my money back, also your person named Mr. Saurav Kumar having mobile no. +[protected]Which was provide by him) Was disconnected call from shine official No. as I asked him your grievance department name

Thanks and Regards,
Suraj Pawar

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Aug 12, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2021

Shine.com Customer Care's response Dear Sir,

Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we contacted you to confirm the services purchased by you and to explain the overall process of the services but the call was unanswered.

Hence, we request you to kindly share your convenient time so that we can get in touch with you and explain the process.

Regards,
Team Shine

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Comments

[email protected]

from Ahmedabad, Gujarat

[protected] call recieved from your team I told him to escalate problem to return money only.
I don't want to discuss again and again for your any kind of your service and reply you for rerturning my own money
Consider the same and return my money
Thanks and Regards,
Suraj Pawar