Dear Indian Consumer Forum,
I am writing to bring to your attention a concerning experience I have had with Shine.com and their representatives while seeking job assistance services and opportunities for employment abroad.
I was approached by Shine.com representatives who convinced me of their offerings, and I was initially assured that a payment of 3047/- would guarantee job assistance abroad. Relying on this promise, I made the payment using my credit card and opted for EMI.
Subsequently, I received communication from a representative, who informed me about a mandatory educational verification step for overseas job opportunities, which required an additional payment of 5192/-. Trusting the credibility of the service, I made the payment as directed.
To my dismay, the situation escalated when I was contacted again by another representative, stating that job verification was now necessary, with an additional payment demand of 9556/-. Despite being promised no further hidden charges, I felt compelled to make yet another payment to proceed with the promised job placement.
However, the distressing experience did not end there. Recently, I received another call, this time requesting a payment of Rs. 10 as a prerequisite for initiating a refund process. Given the previous instances of deceptive practices and seemingly endless payment demands, I did not pay the requested amount, as I feared it might be another fraudulent attempt to extract money from me.
I am posting this complaint to the Indian Consumer Forum to alert other consumers and seek justice for myself and others who might have fallen victim to similar practices by Shine.com. I request a thorough investigation into this matter and appropriate action against those responsible for these deceptive practices.
Moreover, I implore the Indian Consumer Forum to ensure that I receive a full refund for the excessive amounts I have paid under the false pretense of securing job assistance services abroad.
I hope that this forum will take my complaint seriously and work towards protecting consumers from such exploitative practices in the future. The transparency and accountability of companies operating in India must be upheld to safeguard the interests of consumers.
Thank you for your attention to this matter.
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