Shine.com customer support has been notified about the posted complaint.
Verified Support Nov 11, 2022 Shine.com Customer Care's response Dear Sir,
We hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Regards,
Team Shine
Nov 11, 2022 Updated by snagakalyan After reading so many customer complaints against your service for similar cheats, if believe that kind of foolishness, again and again, I am a bigger fool.
There is no need of your services, and I appreciate if you refunding my money. And yesterday one of your coworkers, Jaswanth, told me that I would never get the money back from shine; that was your policy, and also he said onemore word you paid just 8700 rupees only ; just look at the services he used. Consumer Rights requires you to tell the truth, you have to check conversations with Siva and Sonu in your database. I also have recordings. JASAWANTH SAID Shine's policy states that it will not reveal any further payment steps to you. So I have made my decision, Please refund my amount. I don't use your services for even one second. Thank you. i am unable to upload that large audio file in this so just check your database.
Verified Support Nov 16, 2022 Shine.com Customer Care's response Dear Sir,
Team is already working on your complaint and they will contact you shortly.
Regards,
Team Shine
Nov 18, 2022 Updated by snagakalyan Without availing my services simply mentioned service completed, I haven't share my updated one they completed my services. ONLY ONE PROCESS MEANS ONE TIME PAYMENT NOT THREE FOUR TIME PAYMENTS YESTERDAY SAYED WITHOUT MY CONCERN HE RAISED RSOLUTION TO SWAP THE SERVICES, NOW HE FORWARDED SERVICES ARE COMPLETED. IN THIS MANNER SERVICES ARE SHINE WAS RESPONDING.
Nov 18, 2022 Updated by snagakalyan UNUPDATED PROFILE SHARED TO CONSULTANCY WITHOUT MY CONCERN, SAYED SAID ACCORDING SHINE POLICY THEY ARE NOT REFUND. HE HIM SELF TAKE RESOLUTION TO GIVEN A OPTION TO SWAP THE SERVICES OVER PHONE. THAT ONE ALSO I AM NOT AGREED. YESTER DAY EVENING I HAVE RECIVED A MAIL YOUR SERVICES ARE COMPLETED.
Verified Support Nov 18, 2022 Shine.com Customer Care's response Dear Sir,
At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.
If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Nov 18, 2022 Updated by snagakalyan "As a company, it is our responsibility to make aware of our customers about the services, and for the same "
But your company hasn't revealed anything further process payment, at the time of payment You people are playing a nice game with the feelings of job seekers, in addition. If you gone through after long argument with your team member shiva for second payment, he used one word "trust me this is only process after that your services will start and and also he assured 100% may get benefit from my side for your dream job (he told like he have contacts with fortune companies). only process means need reveal how number of payments in this process. At the time of first and second payment your team members are diverting my mind continuously taking with us and not given time to read the conditions. But at the time third payment i have released, read that conditions and argued with siva and stoped further process. Yesterday settlement call from mohammad.taiyab, he didn't convince me and he has taken a resolution without my concern, he himself has taken resolute the decision and unupdated resume forwarded to all consultancies. This kind of services you people is doing. Don't earn the money with jobseekers feelings. at the time first payment conversation you can check i asked a time to sonu and his superior. He has used very nice words like you may lose an opportunity if you delay like that. Just listen what they conveyed.
Nov 18, 2022 Updated by snagakalyan IT IS NOT ISOLATED CASE IN THIS MONTH ITSELF HOW MANY JOB SEEKERS ARE COPLAINTS AGAINST YOUR POLICIES AND YOUR COMPANY JUST CHECK
1. kannikanti bhargavi
from shadnagar, Andhra Pradesh
Nov 18, 2022
2. Sim_ran
Nov 11, 2022
Nov 16, 2022
3.myfate02aug
Nov 11, 2022
Nov 16, 2022
4.A
Alok080s
from Gorakhpur, Uttar Pradesh
Nov 8, 2022
Nov 9, 2022
5.S surekha hiregoudar
Nov 8, 2022
Nov 8, 2022
6.Sharmaa Ashish
Nov 8, 2022
Nov 9, 2022
7.Bhavook Khanna
Nov 7, 2022
Nov 9, 2022
8.S Swa_
from Brahmapur, Odisha
Nov 5, 2022
Nov 7, 2022
9.M Monika Survase
from New Delhi, Delhi
Nov 4, 2022
Nov 5, 2022
10.A Armaiti Bharucha
from Powai, Maharashtra
Nov 2, 2022
Nov 4, 2022
11. S Sylvester sequeira
Oct 31, 2022
Nov 1, 2022
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